Sergei V. Email & Phone Number

San Francisco Bay Area

Santa Clara County, California, United States

• Proactively ensured the availability of mission-critical and distributed infrastructure in a 24x7x365 environment for Fortune 500 companies• Conducted day-to-day operations, monitoring, and troubleshooting of internal and customer-facing services including their availability, latency, performance, and capacity• Administered Cloud Applications and Kubernetes clusters• Participated in weekend on-call roster for critical production infrastructure• Assisted the deployment team &… Show more • Proactively ensured the availability of mission-critical and distributed infrastructure in a 24x7x365 environment for Fortune 500 companies• Conducted day-to-day operations, monitoring, and troubleshooting of internal and customer-facing services including their availability, latency, performance, and capacity• Administered Cloud Applications and Kubernetes clusters• Participated in weekend on-call roster for critical production infrastructure• Assisted the deployment team & product integration activities• Drove successful resolution of emergency recoveries for critical production outages reported by customers, develop and implement mitigation strategies• Resolved clients' most pressing technical needs and complex problems on distributed high-performance systems, demonstrating a strong sense of ownership and drive• Improved customer onboarding, provisioning, and implementation of Couchbase Capella services• Authored the company's knowledge base articles, runbooks, technical and troubleshooting documentation• Mentored, onboarded, and trained junior members Show less

San Francisco Bay Area

• Provided 24/7 Ops support including infrastructure, troubleshooting, maintenance, capacity management and growth planning• Developed automated CI pipelines using GitLab• Implemented SOC2 security compliance requirements and was a key contributor to the annual security audit process• Created and maintained disaster recovery plans including Ansible playbooks and documentation • Performed, analyzed and provided hardening solutions for penetration tests of critical servers and… Show more • Provided 24/7 Ops support including infrastructure, troubleshooting, maintenance, capacity management and growth planning• Developed automated CI pipelines using GitLab• Implemented SOC2 security compliance requirements and was a key contributor to the annual security audit process• Created and maintained disaster recovery plans including Ansible playbooks and documentation • Performed, analyzed and provided hardening solutions for penetration tests of critical servers and infrastructure• Developed, documented and supported process inventories Show less

Los Altos, California, United States

• Provided extensive application and infrastructure support for production incidents • Drove customer satisfaction by efficiently resolving complex issues by following problem management protocols • Responsible for systems administration of Production, Pre-Prod, Staging and Dev environments• Implemented and managed a patch management system to over 100 endpoints• Executed automated penetration tests and analyzed the results

Linux System And Networking Administration

Master'S Degree, Law