Stephanie Parker Email & Phone Number

Houston, Tx, Us

Direct the communications strategy and messaging for complex projects.

Houston, Texas, Us

Houston, Texas, Us

Increased companywide All Hands meeting participation by 46% year over year.Launched award-winning "Junk Sleep" employee communications campaign, increasing engagement with communications by 33%. Led the overhaul of the company's intranet, transforming it into a digital workspace that increases individual productivity, communications effectiveness, and overall employee engagement and collaboration.Modernized internal communications strategy, channels and content to better engage, inform and inspire associates.

Houston, Texas, Us

Created and launched annual engagement survey to establish feedback loop; increased employee response rate from 24% to 63% year-over-year.Grew communications engagement by 65% through the award-winning “Power Your Possible” campaign, which helped employees connect with the company’s new purpose and values. Supported CEO, executive management team and corporate functions (e.g. Finance, HR, Legal, etc.) with multi-media communications counsel, plans and events. Directed company’s internal COVID-19 communications response, leveraging CEO dialogue, virtual town halls, real-time resources, storytelling and ongoing check-in surveys.

Houston, Tx, Us

Managed marketing, advertising and employee training in 49 markets. Influenced paradigm shift by evolving “Life Well Celebrated” advertising campaign into company’s first funeral director training implemented companywide.Grew brand awareness an average of 58% over 20 months in four Life Well Celebrated markets by managing strategic media campaigns.Coached team during challenging situations to cultivate their knowledge and confidence.

Houston, Tx, Us

Created and managed programs to help employees increase customer engagement scores. In 16 months, created and launched mystery shopping program, increasing employee performance on the phone from an average score of 46% to 72%.Grew eCommerce floral program revenue $172,000 year-over-year through consistent communications with employees about how to achieve success.Wrote monthly customer engagement internal newsletter.

Houston, Tx, Us

Wrote and edited employee publications, ensuring consistent messaging and brand compliance. Grew companywide participation in American Diabetes Association sponsorship from 42 to 67 regional teams year-over-year. Developed campaign to drive direct deposit enrollment, resulting in 96% success rate.Created crisis plan and talking points for employees following the company’s spotlight on the TV program “60 Minutes.”

Led employee communications at firm.Served as executive assistant to president.

Columbia, Missouri, Us

Spearheaded case study project to showcase client success stories on the website.Developed guidebook and collateral materials to support sales team with closing sales.

Us

Wrote business-oriented stories in the DFW Metroplex.

Wrote and edited collateral materials such as business plans, fact sheets and press releases to generate interest with potential investors.

San Antonio, Tx, Us

Harbored a sense of community among 60 students through educational and social programs. Served as a mediator for problem resolution.