Asset Protection
CurrentAnswer routine and emergency calls, monitor traditional alarms, video and access control and provide general assistance according to customer specific protocols.Dispatch security officers, ERT, facilities, police, fire, and EMS personnel as required via telephone and/or email communications.Maintains various records of communications.Communicates and disseminates information, using established communication vehicles, to key partners using best practicesEscalating complaints and unusual/critical event information to Shift Supervisor, Manager, and other leadership personnel as directed.Report any missing, damaged, or inoperative equipment or communications, alarm, video management system, or other systems.Ensure compliance with all relevant policies and procedures for specific locations.Keep and / or document detailed records of activities as they occur during the shift.