Steve Wagner Email & Phone Number

Los Angeles, California, United States

Community Manager – Los Angeles and Orange County Coastal Submarkets• Sares Regis Group Community Manager Mentor • Managed property unit renovation • Capital Project Management from Start to Finish including full property termite treatments and renovations• Multi property experience managing Garden style and midrise multifamily and senior properties with unit counts ranging from 190 units to 272 units• Team Building and Team Management of 7 employees including extensive training of Leasing Consultants new to the industry • Responsible for writing annual budget and managing day to day finances of properties including monthly variance reports• Management of Emergency Situations including major flooding and brush fire• Management of Resident relations• Created and Implemented new management systems for Renters Insurance and property operations including packages and vendor management systems• Managed Below Market Rate (BMR) units in both LA County and Orange County including interfacing with the regional housing authorities• Extensive leasing and marketing management including management of resident events and outside marketing events• Nominated Sares Regis Group Property Manager of the Year 2018• Extensive Vendor Management Experience including contract management and bid process management

Long Beach, Ca

Leasing and Operations Manager• Responsible for day-to-day operations and management of sales at both companies• Managed 142 apartments daily and interfaced with both residents and the City of Long Beach to ensure all units were in compliance with city, state and federal housing standards with Circle Capital LLC• Managed office employees and help the company meet monthly leasing goals and kept vacancies below 6% industry standard• Worked daily with the owners of the company to run both their personal businesses and the companies including accounting• Interfaced with staff and was responsible for hiring and firing decisions as well as working with staff on disciplinary issues• Managed day-to-day construction projects for facilities improvements and major renovations• Worked with vendors and residents to ensure all maintenance was completed in a timely manner

Long Beach, Ca

Director of Sales and Operations• Managed up to 30 staff members during the holiday season and managed sales during the off-season• Traveled with the owner of the company participating in tradeshows• Responsibilities included compiling and preparing all reports, owners expense reports and sales reports.• Created presentations for clients and partners• Trained new office employees for sales and installation duties• Managed payroll and Human Resources• Managed multiple projects including construction and lighting installation products • Grew the companies year to year sales by over $200,000 per year through marketing and direct sales approaches

Santa Ana, Ca

National Account Manager• Responsible for the management of day-to-day sales and customer relations for over 2100 clients in 16 states• Interfacing between customers and a team of four customer service representatives• Managed fifteen million plus dollars per year in sales• Worked with the Graphics department to manage custom design projects and develop marketing materials for the customer to use to interface while the public. • Managed customer issues as they develop to keep customers satisfied• Performed cost/gain analysis to maximize cost effectiveness resulting in a 98% customer satisfaction rating as well as a 12.5% increase in sales monthly

El Segundo, Ca

While I was with Campaigners I was a Territory Sales And Marketing Manager with extensive experience in Product Management for Campaigners Inc. (Directv/Costco Account). I have 2 years of experience in sales and training of both new and current employees within the Orange County territory. Interface daily with individual store managers and employees to ensure compliance with display standards and sales goals. I can implement store coaching plans and drive sales through positive leadership and examples in sales techniques and strategies, setting the stage for up to a fifteen percent (15%) month to month increase in sales. This position has extensive travel and daily store visits.