Scott Wallace Email and Phone Number
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I am a results-driven Senior Technical Product Manager and Solution Architect with a proven history of leading cross-functional teams to deliver cutting-edge cloud, AI, and IoT solutions. I leverage a hands-on approach engaging with clients and partners to get value from the solutions. I translate complex business requirements into scalable products that drive customer satisfaction, operational efficiency, and revenue growth across global markets. My experience spans product innovation, solution architecture, and strategic partnership management. I focus on aligning technology with business objectives to achieve impactful results. I have orchestrated key initiatives that drive product optimization, improve service reliability, and deliver multi-million-dollar revenue growth through effective strategic planning and execution.Key Achievements:- Closed an $8.75M deal by transforming a major client’s experience using AI and NLP technologies, driving business growth and engagement.- Delivered $14M in cost savings by improving serviceability and reducing support costs through enhanced troubleshooting and proactive issue management.- Achieved over 90% adherence to SRE requirements across seven products within 18 months, significantly improving service stability and operational visibility.I am passionate about leveraging technology to solve complex problems; I thrive in collaborative environments where I can drive product strategy, innovation, and success. Let’s connect to discuss how I can contribute to achieving your organization’s goals.
Ibm
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Senior Product ManagerIbm May 2022 - PresentArmonk, New York, Ny, UsI am a senior technical product manager on Maximo Application Suite on hyperscalers and SaaS. I successfully led the delivery of requirements for Site Reliability Engineering (SRE) across all 7 products in Maximo Application Suite. This reduces the cost of running SaaS as well as improves insight into the operation of the service. I am engaged with teams across IBM and partners to successfully deliver these offerings.
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Exec Solution ArchitectIbm Nov 2015 - May 2022Armonk, New York, Ny, UsI am a solution architect in the IBM Watson IoT Development Response Team. My focus is on putting the power of AI in the hands of people by working with clients and partners using cognitive technologies combined with connected devices and services to provide an excellent user experience.I am a solution and business development architect in the IBM Watson IoT Consumer Business. My focus is on putting the power of AI in the hands of consumers by working with partners using cognitive technologies combined with connected devices and services to provide an excellent user experience.
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Chief Support ArchitectIbm Jun 2013 - Nov 2015Armonk, New York, Ny, Us
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Lead Serviceability ArchitectIbm Jun 2007 - Jun 2013Armonk, New York, Ny, Us
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Senior Information Technology SpecialistIbm Jun 2002 - Jun 2007Armonk, New York, Ny, Us
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Level 2 Support ManagerIbm Jun 2000 - Jun 2002Armonk, New York, Ny, Us
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Level 2 Support SpecialistIbm Jun 1998 - Jun 2000Armonk, New York, Ny, Us
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Geographic Information System SpecialistIbm Feb 1995 - Jun 1998Armonk, New York, Ny, Us
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Gis System AdministratorPitt County Information Systems Dec 1992 - Feb 1995
Scott Wallace Skills
Scott Wallace Education Details
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University Of North Carolina At Chapel HillGeography -
East Carolina UniversityGeography
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University Of North Carolina At Chapel HillGeography
Frequently Asked Questions about Scott Wallace
What company does Scott Wallace work for?
Scott Wallace works for Ibm
What is Scott Wallace's role at the current company?
Scott Wallace's current role is Strategic Product Leader | Driving Innovation in Cloud, AI, and IoT Solutions | Driving Customer Success and Business Growth through Innovative Technology Solutions.
What is Scott Wallace's email address?
Scott Wallace's email address is wa****@****ibm.com
What is Scott Wallace's direct phone number?
Scott Wallace's direct phone number is +191968*****
What schools did Scott Wallace attend?
Scott Wallace attended University Of North Carolina At Chapel Hill, East Carolina University, University Of North Carolina At Chapel Hill.
What skills is Scott Wallace known for?
Scott Wallace has skills like Cloud Computing, Systems Management, Solution Architecture, Itil, It Service Management, Enterprise Architecture, Unix, Integration, Enterprise Software, Netcool, Virtualization, Shell Scripting.
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