Scott Wallace Email & Phone Number

I am a results-driven Senior Technical Product Manager and Solution Architect with a proven history of leading cross-functional teams to deliver cutting-edge cloud, AI, and IoT solutions. I leverage a hands-on approach engaging with clients and partners to get value from the solutions. I translate complex business requirements into scalable products that drive customer satisfaction, operational efficiency, and revenue growth across global markets. My experience spans product innovation, solution architecture, and strategic partnership management. I focus on aligning technology with business objectives to achieve impactful results. I have orchestrated key initiatives that drive product optimization, improve service reliability, and deliver multi-million-dollar revenue growth through effective strategic planning and execution.Key Achievements:- Closed an $8.75M deal by transforming a major client’s experience using AI and NLP technologies, driving business growth and engagement.- Delivered $14M in cost savings by improving serviceability and reducing support costs through enhanced troubleshooting and proactive issue management.- Achieved over 90% adherence to SRE requirements across seven products within 18 months, significantly improving service stability and operational visibility.I am passionate about leveraging technology to solve complex problems; I thrive in collaborative environments where I can drive product strategy, innovation, and success. Let’s connect to discuss how I can contribute to achieving your organization’s goals.

Listed skills include Cloud Computing, Systems Management, Solution Architecture, Itil, and 25 others.