¥ Collaborate with Divisional Learning Directors, Learning Partners and Subject Matter Experts to conduct training needs analysis¥ Adhere to standards, guidelines, templates as established per Q-LMS Design.¥ Manage outsourced design and development of courses / content by vendors, as applicable¥ Coordinate the gathering of content and subject matter knowledge from stakeholders and subject matter experts¥ Facilitate e-learning development by managing:◦ Development of storyboards◦ Development of content / assets◦ Publishing of course/content◦ Course/content review◦ Assessments, question banks, questions◦ Testing and fixing e-learning content¥ Facilitate instructor-led course development by managing development of:◦ Pre-work◦ Participant materials◦ Required handouts◦ Instructor / facilitator guides◦ Learning aids (e.g., posters)◦ Coordinate and manage content reviews and sign-offs with stakeholders¥  Partner with subject matter experts to design and facilitate Train-the-Trainer programs¥  Assists with training plans and materials either by enhancing existing materials or developing the Original documentation.¥ Evaluates effectiveness of training and documents progress of participants, communicating to respective managers as needed¥ Works with and manages vendors as appropriate to ensure timely completion of high quality deliverables within budget.¥ Knowledge of training and development practices and methods including needs assessment and instruction design for instructor led, virtual, online, and blended training.

2000 – 2003 Novo Nordisk Product Specialist – Diabetes ProductsI was responsible for product evangelization (Novopen 3), patient care, as well as managing relationships with healthcare providers in a defined territoryIn depth experience in managing relationships with hospitals, institutional and primary diabetes care specialists, Endocrinology diabetes care specialists. I worked with diabetes care professionals to facilitate cost effective care and patient satisfaction through training on product usage, recommendations on lifestyle changes, nutrition training programs, diabetes prevention programs etc. I designed and delivered specific training programs to diabetes patients on product usage, ongoing treatment, nutrition and lifestyle changes to provide holistic diabetes care. The training includedDiabetes education, nutrition assessment and counseling for in patients and out patients adults as well as diabetes in pregnancyProvide training on continuous glucose monitoring and Novopen 3 usage Facilitated “Lifestyle Balance” through targeted training on lifestyle change and nutrition managementMy Key Result Areas includedMastery knowledge of clinical management of diabetes and the range of treatment options like lifestyle changes, oral medication, conventional insulin delivery. Product promotion and training on product usage Patient care and satisfaction through patient counseling, training and lifestyle change recommendation Knowledge sharing and product awareness creation on diabetes related health issues in the diabetes care community including physicians and dieticians Doctor interface and satisfaction through targeted training programs and product promotionsImproving the standard of care for diabetes by providing better methods of prevention, detection and treatmentCommunicate regional activity of competitive products through timely submission of monthly highlight reports