Colin Swan Email & Phone Number

New York, Ny, Us

nTopology provides engineering design desktop software that helps facilitate advanced design concepts, particularly those which will be produced using additive manufacturing. Coming from a web testing background, this was a unique opportunity to expand my experience in QA to desktop applications. Compared to using Selenium to test web applications, testing a desktop application came with many more challenges, as options for standardized UI testing were more limited. I assisted with evaluation of a QT specific test framework called Squish, and eventually translated around 25% of our manual regression test suite into Squish test automation. I also gained more experience working directly with developers on a team in a two week release cycle, where I primarily assisted with defining acceptance criteria, performing manual testing against new features, and updating test automation as needed.

Whippany, Nj, Us

Pittsburgh, Pa, Us

While working at PPG Industries, I provided remote 24x7 IT support for PPG employees in a technical support call center. I communicated with users by email, over the phone, and through instant messaging. I used ticketing software to document incidents, and escalated production critical issues to tier 3 support teams. I gained valuable experience working on a variety of practical technical issues, as well as experience communicating in a professional corporate environment using a variety of modes of communication. I also leveraged my knowledge of JavaScript and SQL to develop a search application, which several teams use to find documentation for common technical issues.

Pittsburgh, Pa, Us

As a peer tutor, I assisted multiple students quickly in an open tutoring center environment, using a variety of different programming languages and computer science concepts. Work primarily involved Java, though C, Visual Basic, Python, and Assembly problems also came up.As a teacher's assistant, I was able to improve my public speaking skills while refreshing my memory on some of the topics that serve as a foundation for computer programming. It also allowed me to improve my ability to communicate solutions to problems.

Pittsburgh, Pa, Us

I worked with computer hardware on a daily basis, rebuilding computers and installing new images, and cleaning out viruses and other malware from infected computers. I also helped faculty as a technician for distance learning classes, where I set up classrooms to allow students to attend class remotely using the internet. I also made sure equipment was functional during the class period, and adjusted hardware as requested by students. During my time as a student worker I also learned a bit about networking, particularly in a corporate setting.

Pittsburgh, Pa, Us

I did research on the feasibility of using mesh networks to support emergency communications in case of disasters that might disable regular communications infrastructure. Research included field testing with amateur radio transceivers, presentations of results to ARRL members as well as PEMA, and a final essay on the results of the research.

Greer, South Carolina, Us

While working for BMW I utilized my knowledge of Python to help develop a monitoring solution for equipment around BMW's various manufacturing plants. During the project I did a lot of work in Python, though I also learned a bit about database management. I did SQL work and gained experience using the SQLDeveloper software suite.

Pittsburgh, Pennsylvania, Us

As a student intern with Immunetrics during a Co-Op in the spring of 2014, I used Python to provide simple quality of life scripts for employees there (such as coalescing data in .csv files), and I did work in JavaScript on an internal web application. I also provided some IT support by maintaining hardware used to backup the company's data.