Swanny S. Email and Phone Number

Managed Real Estate and Facilities service Team Through JLL -MICROSOFT account- Proactively develop and manage client relationships ensuring that expected service levels are achieved.- Comply with all requirements of the Client contract to meet Key Performance Indicators.- Deliver an exceptional quality of service to the client, as reflected by client feedback.- Manage the site in accordance with all agreed policies, procedures and contract scope.- Identify opportunities for improved operation to drive efficiencies (process and cost) .- Assist with site responsibilities for mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generator and others defined within the portfolio of respective sites.- Provide oversight over critical spaces and systems.- Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.- Oversight over all soft services functions such as janitorial, landscape/snow removal, food services, etc.- Ensure compliance with all Health and Safety, Environment and Risk Management policies and procedures that relate to the site/s.- Develop and manage annual operating and capital expense.- Ensure all site management and operations practices are in compliance with company and client standards- Perform monthly reporting, forecasting and asset management on all sites- Develop multiyear capital improvement projects plans and manage the process to complete the capital - Deliver portfolio management reports as required under the Agreement with the Client and as requestedFinance Management :Ensure that operational expenditure for the site is managed within agreed budgets and identify efficiencies where possible.- Prepare current financial year budget spend reports- Manage payments to Vendors where applicable, using available systems, complying with relevant policies and procedures.