Handle an average of 40 refinance closings a week * Examine files received from preclosing for completeness and verify information collected is correct. Obtain additional or updated documents, delegate updates when necessaryCompare lender and settlement agent CDs for completeness and accuracyReview lender packages to ensure all required documents are provided and borrower name matches vesting or new deedsSend documents via email or FedEx to mobile notaries or borrowers for signatureMaintain close communication with scheduler to manage scheduling issues, provide answers to borrowers’ questions asked to scheduler, and submit files for rescheduling *2/20-08/20 Trained replacement precloser while working as precloser and closer. During this period closed 10-16 closings a week.

Prepare residential and commerical, purchases and refinances for closing; complete title insurance binders, research to correct chain of title errors and obtain lien releases for old security deeds & liens, order payoffs for existing liens, prepare preliminary settlement statements for lender and short sale closings (HUD & CDF) and final statements for cash closings; coordinate closing information and schedules of buyers, sellers, realtors, lenders and HOAs to close on or before expiration of the contract; answer current and perspective clients' questions relating to title insurance, company policy and fees

Maintained 80% or greater validity while scoring an average of 70 responses an hour on MSA science essays. Operated in supervisor role while scoring the last section of the MSA science essays. Scored second grade FCAT narrative, fourth grade STAAR expository, and ninth grade STAAR expository, and MSA science essay responses while correctly adhering to a standardized set of criteria, kept student responses confidential

Searched external electronic database for information to compile internal documents, data entry, updated mailing list, reorganized client documents, filed general billing records and client correspondence, organized back room, made copies, located missing files, redacted documents

Accurately typed and filed invoices, effectively communicated with customers via telephone and took messages for general manager, made photocopies, sent faxes to customers, researched products for office and lab usage saving the company about 20%, created company brochure increasing clientele by more than 10%, created and implemented website increasing business by more than 10%, developed document organization system, received and shipped customer assets

Carefully listened and communicated customer orders, received payments and returned proper change, communicated respectfully between customers and coworkers, sanitized and maintained properly stocked facilities