Resource Manager
Current- Responsible for all client operations and service aspects as well as for the implementation, direction, quality and compliance program adherence, and management of a Managed Service Program (MSP) with multiple sites and suppliers.- Building relationships with key decision makers at MSP organization and client enterprise. - Acts as key contact for overall program management for their specific region/span of control.- Drives program evolution while keeping with client's strategic needs and expands program nationally and globally in cooperation with client. - Coordinates, communicates and leads the change management efforts related to the MSP, both within Magnit and the client.- Provide customers with regular updates regarding the MSP, including latest industry trends, best practices internally and externally as well as potential program enhancements.- Supported MSP (Managed Service Program) to ensure that financial goals and objectives are met or exceeded while ensuring full compliance on all Adecco policies and procedures. - Accountable for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program.- Supporting the Program Director and/or Supplier Manager in the management of supplier relationships and partnership negotiations.- Participating in special projects and performs other duties as assigned.