• Creating job packs• Updating contacts in ZOHO CRM software• Uploading documents on Spotless website for claims and coordinating until the claims received• Sending documents to Green bank for payments after the documents received from the contractors• Organising deliveries: making dates with suppliers, following-up deliveries.• Organising sales events: Calling potential customers, sending invitations, possibly getting quotes for services (photographer, catering etc.)• Ordering office supplies, booking couriers and making travel arrangements

• Providing administrative assistance in the day-to-day running of an active volunteer program providing peer support and advocacy for people with Fibromyalgia, ME/CFS and other chronic conditions• Preparing documents and modules to obtain government approval for setting up a clinic for Chronic Illness Caring • Working closely with program coordinators to complete the project on time • I Predominantly work in Microsoft Word, Excel and Power point • Having good experience in office procedures and computers

• Handling multifaceted clerical, administration, accounts and HR tasks• Preparing Letters/Reports, Sending Emails, Attending Calls, • Maintaining contact with customers, creating liaison with other agents, • Maintaining inventory supply, type documents as needed, • Filing and Recording each and every detail as required.• Preparing Invoices, Purchase Orders, Letters to Clients/Customers• Taking prompt Action on the Letters and offers received from customers and clients• Sourcing candidates through innovative methods and organizing the interviews• Coordinating with Government departments for the timely mobilization of staff• Maintaining & updating employee personnel files on regular basis

• Arranging for the local and business trips• Overseeing new vendor registrations and timely renewal of existing vendor registrations• Renewal of company licenses/ tenancies/ vehicle registrations, Company P.O. Boxes• Up keeping of office premises, equipment, furniture & fixtures and purchase of office equipment/ stationary, computer peripherals & consumables• Preparing and giving Employee verification letters to banks/ other institutions coordinating employee status to enable opening of bank account• Having a close contact with the Finance department on all payment related issues to ensure the payment is reached to the suppliers and employees on time

• Responsible to provide primary support for Director and the whole team• Required to perform incidental general office tasks such as monitoring, ordering standard office supplies, collating and assembling documents• Accepting and delivering inter-department correspondence, photocopying/faxing correspondence reports• Having housekeeping under control and scheduling appointments and maintain supervisor's calendars, screening calls• Administering payroll and maintaining records relating to staff

• Monitoring the daily schedule of the Vice President of Operations and furnish the required information and taking care of his appointments• Worked on aviation policies and procedures• Arranging meetings for higher officials and maintaining confidential secrets of the Company• Scheduling the interviews for the Co-Pilot/First officers/Captain with HR Director• Worked on the Roster sheets for pilots and preparing their offer letters• Worked with COO in preparing the Manuals in updating the policies and procedures.• Coordinating with Indian DGCA to get the Indian Pilot license.

• Handled the reception board of 250 Employees and keeping track of incoming/outgoing calls, mails and recording the same• Arranging the hotel and airline reservations for delegates and new joiners• Preparing Purchase Order, maintaining stationery stock• Having housekeeping under control and monitoring overall functioning of the office premises• Scheduling Managing Director’s appointments and arranging for the meetings• Maintaining daily attendance register and notifying the HOD on weekly basis• Issuing Access cards and maintaining the employees in and out timings

• Responsible in dealing with relevant customer complaints, queries and requests for information from start to end of the process• Providing all the required information with regards to a scheme, sending responses for mails and requests as per the company norm using the right literature• Ensuring that both appropriate and adequate investigation takes place in all cases• Training new customer service executives and approaching all matters in a non biased and professional manner• Carrying out relevant research as required and requested by Customer Care Manager• Preparing daily, weekly, monthly reports• Meeting the objectives and performance measures agreed to the Customer Care Manager• Keeping all relevant parties informed of assigned work programmes