Swapna Rajeswari Bhagavatula Email and Phone Number
Swapna Rajeswari Bhagavatula work email
- Valid
Swapna Rajeswari Bhagavatula personal email
- Valid
Passionate Business Analyst with 14+ years of experience in IT/Software industry – specializing in design, development, integration and delivery of major projects in - major Telecom Service Provider environments like Telstra, TATA Communications, TATA Teleservices and Large enterprises System Integrators such as Amdocs and Ciena BluePlanet Inc. I am also an experienced Oracle PL/SQL Analyst/Developer who understands the pulse of large-scale system integration and data migration projects. I am also an ISTQB certified Advanced Test Manager with real-world experience in large scale Systems Analysis, Business Analysis, System Testing, Integration Testing, User Acceptance, Performance and SoE Testing. I am currently pursuing training in Test Automation using Selenium web driver and IntelliJ IDE.Key CompetenciesAgile Methodologies, Communication and Negotiation, Creative Problem Solving, Critical Thinking, Process Mapping, Business Analysis, Data Modeling, Business Object Models, Entity Relationship Diagrams, Data flow Diagrams, Data Analysis, Data Visualization, Data Analytics, Data Integrity Checks and Validation, ETL, Complex Data Migrations, Web API Specification, Web API Testing, Telecom/Operations Support Systems, Software Development Life Cycle, Oracle, TOAD, SQL Developer, Agile Software Development, OKAPI, Web Services/REST API, Swagger, SOE (Standard Operating Environment).Stakeholder Management, Requirement Analysis, Agile and Waterfall Methodologies, Test Process and Strategy, Test Plans, Test Strategy, Test Procedures, System Testing, Create/ Execute Test Cases for Functional, Regression, Performance/Non- Functional requirements, Plan and Manage artefacts, UAT, SIT, Identify and Report Defects through HP ALM, Monitor Test Progress, Manage Resources, Test Summary Report, Technical Documentation, Problem Solving, Solution Focused, Internal Personal Skills, Data Migration, Toad SQL queries, ETL, Oracle, Test Automation, IntelliJ IDE, Application Security, V-Model, Security Testing, Performance Testing, Client/Server, Non-functional Testing.
Ip Australia
View- Website:
- ipaustralia.gov.au
- Employees:
- 767
-
Senior Business AnalystIp Australia Jun 2021 - PresentCanberra, Australian Capital Territory, Australia
-
Senior Consultant At Infosys | Senior Business Analyst At Services AustraliaInfosys Nov 2019 - Jun 2021Canberra, Australia -
Senior Quality Assurance ConsultantCiena Jul 2015 - Aug 2019Melbourne, AustraliaThe projects involved Amdocs OSS product configuration, deployment and integration on complex Oracle based databases and data warehouse environments (Oracle 12c, 11g, 10g and 8) for top telecom service providers world wide. I have also designed complex ETL Strategies, configured and executed complex data migration scripts and Cramer API in version Cramer 6 and 8.0 and 8.2.• Work with Ciena PM, Development and test teams to successfully complete all BA/QA related activities multiple project streams at Telstra – EOTC2, EVO, SEP, TID, MoNTIS, UNTU to name a few. • Conduct AS-IS system study.• Conduct AS-IS process models.• Propose Target state process and data models.• Conduct workshops and capture detail requirements.• ETL and Data Migration • Write table creation scripts, integrity constraints and checks using scripts. • Write and interpret complex SQL scripts for developers and testers. • Coordinate and manage resources for release and provide outcomes.• Successfully perform Requirements Traceability to ensure all requirements are handled.• Create User Stories• Develop Testing Strategy. • Write test plans for user acceptance, functional and performance tests as required by projects.• Manage and Execute test cases based on priority, and advise on the impact of defects on the progression of testing• Identify, log, categorize and prioritize defects in Jira and advise potential risks to business• Monitor progress of testing and agreed test schedules and providing high level test status reports for project managers• Liaise with developers and other staff as appropriate to clarify requirements and to ensure initiatives are well designed and high quality.• Provide advice and guidance to internal clients and external vendors in relation to testing.• Oversee deployment runs and conduct sanity tests (PVT) at the end of each weekly deployment run• Work with automation test teams to develop regression suite, conduct test runs and produce reports -
Pac AdvisorDun & Bradstreet Jun 2014 - Jun 2015Melbourne, AustraliaThe position is responsible for contributions to the Public Access Center (PAC) team as the first point of contact for consumer enquiries as well as ensuring an exceptional level of customer service to both internal and external customers of D&B.Duties:• Respond to consumer correspondence (primarily phone) in a professional manner: o Consumer report requests o General enquires regarding credit file o Assist consumers with understanding Check your credit website o Enquiries regarding applicable privacy legislation o On line default removal requests o Send correction notification emails to relevant Credit Providers to advise them when a default and/or enquiry have been removed during 90 days of the last credit check performed o ID verification's ( one day turnaround time) o Public Trustees ( 5 day turnaround time) o Update Register(30 day turnaround time) o Certus partners (30 day turnaround time) o Judgments removals (30 day turnaround time)• Delivery of requested consumer reports• Ensure all activities are within compliance of applicable privacy legislationAdditional Responsibilities undertaken:• Took responsibility as Internal Auditor for D&B.• Emailing Reports• Successful in closing Amendments (disputes) as per 30 day legislation• Have taken short projects whenever applicable• Maintain daily and weekly stats -
Customer Care Team MemberSmart Business Telecom Sep 2013 - May 2014Melbourne, Australia•Receive inbound calls from customers for telecommunications services (Mobile, Landline and Internet Enquiries) and constantly delivered exceptional customer service by providing specialist advice •Articulate and very effective working with people of different backgrounds and temperaments•Focused on achieving business outcomes and consistently meeting and exceeding customer satisfaction, customer resolution and productivity •Effectively handled complaints from customers(TIO) very patiently and try to resolve the issue on the same call •Accurately perform Data Management, remember, and verbally communicate detailed information•Offer a complete range of products to customers by selling (upselling and cross selling) wherever applicable.•Training, mentoring and coaching new and current employees•Out of 40 agents working in customer care I always make sure to have different strategy in explaining or selling products. I have always been an employee who is friendly in nature but competitive in terms of work. •Demonstrated ability to log all notes and follow up information accurately
-
Software Consultant (Oss)Mastercom Techservices Pvt Ltd Nov 2005 - May 2013Pune• As a Cramer expert, to work with the customer and other vendor teams for this Project, I held prime responsibility for various technology metadata configuration and data migration of customer’s Inventory into Cramer.To work with the customer and other vendor teams, I holdprime responsibility for various technology metadata configuration and data migration of customer’s Inventory into Cramer.• My overall responsibilities included:• Configure Cramer Metadata Models for various Customer’s Telecommunication’s technologies(Transmission, DWDM, IP, Signaling and Switching) and objects according to the TechnicalRequirements Specification.• Develop System and Software Design Specifications, Software Interface Specifications, Software TestPlans and Test Cases.• Some of the key technologies that I have configured in Cramer o SDH o PDH o IP o DWDM o IP Address management o Other Number management like DWDM Lambdas o Generic Entities and complex relationships to core dimension objects• Manage complex mapping tables that generate CNMS Names for instances of all object types inCramer• Generate interface data for various complex interfaces with Cramer and test interfacefunctionality before deployment• Executed data migration projects few using Cramer GDLT and few using bespoke PL/SQLscripts and Cramer API. My role included o Solution Design o Scripts using Cramer API o Load Strategy o Resolution of failed cases and reload strategy o Daily and Weekly Report generation o Data load summary reports o Customer interaction and Project management o Team management• Conduct formal Customer training and skills transfer sessions. -
Technical Support AssociateDell International Services Sep 2004 - Apr 2005 -
Project TraineeInfosys Technology Ltd 2003 - 2004
Swapna Rajeswari Bhagavatula Skills
Swapna Rajeswari Bhagavatula Education Details
-
Computers
Frequently Asked Questions about Swapna Rajeswari Bhagavatula
What company does Swapna Rajeswari Bhagavatula work for?
Swapna Rajeswari Bhagavatula works for Ip Australia
What is Swapna Rajeswari Bhagavatula's role at the current company?
Swapna Rajeswari Bhagavatula's current role is Assistant Director ITG at IP Australia.
What is Swapna Rajeswari Bhagavatula's email address?
Swapna Rajeswari Bhagavatula's email address is sw****@****hoo.com
What schools did Swapna Rajeswari Bhagavatula attend?
Swapna Rajeswari Bhagavatula attended Osmania University.
What skills is Swapna Rajeswari Bhagavatula known for?
Swapna Rajeswari Bhagavatula has skills like Pl/sql, Integration, Solution Architecture, Ip, Open Source Software, Requirements Analysis, Project Management, Team Management, Sql, Jira, Hp Quality Center.
Who are Swapna Rajeswari Bhagavatula's colleagues?
Swapna Rajeswari Bhagavatula's colleagues are Dr. Muhammed Ajmal Pallithadathil Nazer, Owen Haggar, Michael Maxwell, Amanda Boardman, Purnachandra Kodali, Shruthi Sreevatsa, Jarrod Mccarthy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial