Swapnil Phanse Email & Phone Number

India

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• Monitor competitors and developed appropriate strategies to edge them
• Negotiate contracts that are beneficial to the company
• Solicit new business opportunities through the adoption of overselling service technique
• Interacted and review ideas and business concepts with clients to ensure efficient service delivery
• Handle client inquires and ensure demands are met

Springfield, New Jersey Area

• Developed client proposals and present at stakeholder meetings.
• Forecast future trends and orient strategies to capture maximum benefits.
• Coordinate with sales executives to better align company goals and tactics.
• Elicited stakeholder feedback and input through interviews and surveys.
• Evangelized customer products to users and media contacts
• Proposed marketing strategy ideas to optimize targeting of customers.

Mumbai Area, India

• Negotiated payments and settled accounts on behalf of company
• Provided clients with account balance information and answered inquires
• Demonstrated efficiency with answering multiple phone lines
• Researched and resolved invoice discrepancies
• Handled escalated issues with clients
• Managed all bankruptcies and delinquency processes

• Attract potential customers by answering questions related to product
• Maintain customer records by keeping account information
• Resolve product disputes by clarifying clients complaints
• Prepared reports by collecting and analyzing customers perception of products