Swapnil Rajput Email and Phone Number

Role: Recruitment Analytics, Governance & Global Operation  End-to-End Dashboard Creation and Maintenance Daily, Weekly & Monthly [Using Success Factor (Recruiting Platform)] Responsible and accountable for data presentations [Recruitment performance and KPI’s]  Evaluate recruitment based on KPI & SLA and ensure to complete within TAT  Works for process improvement projects for Talent Acquisition team  End to end HR Process Governance & execution Handling SharePoint by creation of Libraries, folders, access levels.  Employee Referral /Joining Bonus Payout processing – Sharing Details with Payroll team & also interacting with employees regarding ER/JB queries.  Vendor Invoicing, Recovery, PO maintenance, Forecasting  Finance budget projection & tracking along with the cross charge to the entities Resource forecasting / fulfilment planning data with Business units and specific plans for each Business unit as required.  Connect with all stakeholders including all support functions to discuss and understand forecast plans with respect to their client engagements/projects/technology/headcount numbers to ensure fulfilment is planned as targets rollover on milestones or phases.  Preparing Crucial cost analysis for Organization wide implementation of Cost Saving (Recruitment Headcount & Different channels (Source Mix)). Reward:  Gold Accolade Certificate – Designing & simplifying the Recruitment Dashboard’s Accolade Certificate – Designing & Publishing the Global Recruitment Dashboard (for GDC) to the SVP Talent Acquisition Spot award for Global offer approval solution Accolade Bronze Certificate [Facilitating Recovery of 37 lacs from Vendors] Accolade Certificate [Designing & Maintain the Dashboard for Business Unit]

Role: Customer Service Associate [Vodafone Enterprise Back Office] Handling Bulk Activities for Enterprise Customers [COCP] Worked on Critical Accounts [Essar, Meru Etc.] Bulk reversal working on Enterprise Customers [COCP] Fast Track Escalation Cases [COCP]Reward:  Star Performer Jun'12, Oct'12, Jan'13 & Feb'13