Swapnil Shinde Email & Phone Number

Mumbai, Maharashtra, India

● Possess comprehensive expertise in retail health insurance operations encompassing new business, renewals, endorsements, add-ons, riders, claims, underwriting, finance, and product management. Proficient in Policy Administration system management for MCHI.● Proficient in requirement elicitation, conducting gap and impact analysis, and formulating project strategies to ensure timely completion. Skilled in crafting Business Requirement Documents (BRD), Change Request (CR) documentation, and other necessary project documents.● Experienced in designing test cases, conducting thorough analysis, and closely monitoring testing execution to secure user project signoff.● Adept at analyzing defects, bugs, and blockers, and adeptly providing solutions through effective collaboration with multiple stakeholders.● Competent in configuring project setups within SQL databases, ensuring seamless project operations.● Responsible for overseeing project development, testing, and management to facilitate seamless project delivery.

Mumbai, Maharashtra, India

● Responsible for gathering and documenting requirements for the German insurance policy agents portal, my work is more inclined to analyzing business needs, and providing effective solutions.● Skilled in conducting Joint Application Development (JAD) sessions with stakeholders, facilitating project planning, defining scope, budgeting, and estimating efforts for new project transitions.● Proficient in performing impact analysis and identifying interconnections between projects and processes, my active participation in addressing real-time bugs and issues faced by German users through collaboration with the maintenance team.● Competent in managing product backlogs and ensuring timely delivery, while also contributing to project planning, knowledge transition, and the creation of essential documents such as Use Case Modeling, LLD, HLD, and process flows.● Expertise in producing UML diagrams to illustrate solution components' workflow and utilizing Gantt charts for outlining project timelines, ultimately ensuring successful project completion.

Pune, Maharashtra, India

Experienced Business Analyst with a strong background in retail banking, digital lendimg platforms, and government projects. Proven expertise in end-to-end loan processes, customer onboarding, and digital signing. Skilled in managing multiple projects with government bodies and maintaining stakeholder relationships.Key Highlights:● Extensive knowledge of secured loan processes, including pre and post-sanction stages, for various banking verticals. Proficient in digital lending platforms and retail banking operations.● Successfully managed the digital judicial stamp repository for 21 states in India, ensuring smooth stamping processes and facilitating digital signing using third-party APIs.● Collaborated with government bodies like NeSL, E-Mudhra, and NSDL, overseeing project development and maintenance. Effectively managed legal teams and corresponded with stakeholders.● Responsible for creating and publishing management information systems (MIS), strategizing business plans, risk and compliance audits documentation, and ensuring reconciliation.● Served as the single point of contact for a PAN India business group, providing real-time assistance and resolution for live technical issues and bugs.● Proficient in various business analysis techniques, including BRD, FRD, user stories, agile/scrum planning and meetings, budgeting and billing, wireframing and prototyping, UAT, project signoff, and platform database maintenance.