Key responsibility was to resolve and give a final resolution to the financial disputes raised by the Customer or the Merchant. Worked on Credit Statements, Ledger Accounts, Debit and Credit Adjustments. Responsible for reviewing the credit statements and doing all the financial adjustments for both parties (merchant/cardmember).To perform my job well, I had to stay updated with the new credit policies, credit structures, instruments and the new procedures of the company. The aim was simple, to provide resolutions based on what the Fair Credit Billing Act (FCBA) Policy of American Federal Law allows.

Worked as CS&O Analyst. Responsible for reviewing, analysing, underwriting, approving and declining the credit requests for high risk and portfolio management mortgage products.My responsibility was also to ensure and analyse the loan risk and ask for additional information as necessary.

Worked in this project to assist underprivileged children with workshops with art & craft, music, dance. Worked in managing a team of 15 members. Also, helped in teaching 400 students in six shelter homes in association with many NGOs.

Worked in different campaigns organized by the organisation. Database management, Marketing of different products of the company. Organizing various event, recruitment programs, orientation programs. Pitching Sponsors for the events

Promotion of the product, Meeting targets.Educating Clients about the work and the product's functionality. Meeting clients, solving their queries.

Handling Social Media Platforms. Promotion of the up coming events on various social media platforms.