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Swapnil I. Email & Phone Number

Partner Success Manager at Spektra Systems
Location: Pune, Maharashtra, India 4 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Spektra Systems
Role
Partner Success Manager
Location
Pune, Maharashtra, India
Company size
62 employees

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Swapnil I. is listed as Partner Success Manager at Spektra Systems, a with 62 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Swapnil I..

Swapnil I. previously worked as Technical Partner Success Manager at Connectwise and Customer Success Manager at Yagna Iq Inc.. Swapnil I. holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Savitribai Phule Pune University.

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Email format at Spektra Systems

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Spektra Systems

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About Swapnil I.

Partner Success Manager at Spektra Systems. Helping Microsoft CSPs towards seamless operations using our cutting-edge CSP billing and subscription management software. Committed to driving partner success and fostering strong, lasting relationships within the Microsoft ecosystem.With a B.E. in Electrical, Electronics and Communications Engineering and certifications in inbound sales, customer insights, and cybersecurity, I have a strong technical background and a passion for SaaS products.I worked as a Technical Partner Success Manager at ConnectWise for 2 years before moving to Spektra Systems. @ConnectWise I helped MSPs gain control over their IT infrastructure with CW Command and CW RMM, two of the best remote monitoring and management solutions in the market. I shared platform best practices, performed health checks, and provided product mentoring to ensure optimal satisfaction and retention. I have helped hundreds of MSPs improve their IT efficiency, security, and profitability with ConnectWise.Before joining ConnectWise, I was a Customer Success Manager at Yagna iQ Inc., where I worked with the OEM-Distribution-Channel Partners ecosystem to increase adoption of CPQ and Renewals Management System. I played an instrumental role in helping VMware and Cisco distributors (Ingram Micro, Techdata, Redington, Digital China, ECS, Inflow Technologies, Westcon, ScanSource) digitize their renewals process and achieve quarterly on-time renewal rates. I also added new customer accounts, cross/up sold with existing accounts, and created and presented pitch materials. Skilled in strategy, analytics, and problem solving, I enjoy working with diverse and dynamic teams. My goal is to deliver value to my customers and partners, and to drive growth and innovation in the SaaS industry.

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Swapnil I.'s current company

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Spektra Systems
Spektra Systems
Partner Success Manager
redmond, washington, united states
Website
spektrasystems.com
Employees
62
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4 roles

Swapnil I. work experience

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Technical Partner Success Manager

Connectwise

Pune, Maharashtra, India

Helped MSP's gain control over their IT infrastructure with the help of CW Command / CW RMM by sharing platform best practices, performing health checks and product mentoring.•Handled high touch partners in Northeastern region of the USA.•Responsible for accounts with MRR between $4k - $8k.•Handled 48 dedicated accounts and also catered requests for Tech Touch accounts in my region.•Provided product mentoring, platform best practice recommendations, performed health checks on ConnectWise Command and ConnectWise RMM.•Identified partners at risk and created success plans for partners to mitigate risk.•Achieved retention through demonstrating the platform and feature releases to the partners.

Sep 2022 - Apr 2024

Customer Success Manager

Yagna Iq Inc.

Pune, Maharashtra, India

*Worked with the OEM-Distribution-Channel Partners ecosystem in order to increase adoption on CPQ and Renewals Management System*Added new customer accounts*Cross/up sell with existing accounts*Completed documentation and logs each day and generated weekly reports detailing activities to submit to the key stakeholders *Created and presented pitch materials, including proposals and presentations*Created customer support strategy to increase customer retention*Provided technical troubleshooting and problem solving for clients*Monitored metrics and developed actionable insights to improve efficiency and performance*Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues*Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Dec 2017 - Sep 2022

Customer Success Associate

Yagna Iq Inc.

Pune, Maharashtra, India

Jun 2016 - Dec 2017
Team & coworkers

Colleagues at Spektra Systems

Other employees you can reach at spektrasystems.com. View company contacts for 62 employees →

AS Ankush Shende Ankush Shende Colleague at Spektra SystemsMumbai, Maharashtra, India View → JR Jeeva R P Jeeva R P Colleague at Spektra SystemsBengaluru, Karnataka, India View → MG Mansi Gupta Mansi Gupta Colleague at Spektra SystemsNew Delhi, Delhi, India View → GR Goutami R Goutami R Colleague at Spektra SystemsBengaluru, Karnataka, India View → SD Sumanth Devadiga Sumanth Devadiga Colleague at Spektra SystemsBengaluru, Karnataka, India View → LN Lakshmi Nair Lakshmi Nair Colleague at Spektra SystemsWest Delhi, Delhi, India View → BC Bony Cherian Bony Cherian Colleague at Spektra SystemsBengaluru, Karnataka, India View → BG Bhavan Gowda Bhavan Gowda Colleague at Spektra SystemsBengaluru, Karnataka, India View → MM Mir Mohamed Taqi Mir Mohamed Taqi Colleague at Spektra SystemsBengaluru, Karnataka, India View → SK Seena Khan Seena Khan Colleague at Spektra SystemsManama, Capital Governorate, Bahrain View →
2 education records

Swapnil I. education

High School Diploma, Electrical, Electronics And Communications Engineering

D. Y. Patil Pratishthans D.Y. Patil College Of Engineering ,Pune
FAQ

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Quick answers generated from the profile data available on this page.

What company does Swapnil I. work for?

Swapnil I. works for Spektra Systems.

What is Swapnil I.'s role at Spektra Systems?

Swapnil I. is listed as Partner Success Manager at Spektra Systems.

Where is Swapnil I. based?

Swapnil I. is based in Pune, Maharashtra, India while working with Spektra Systems.

What companies has Swapnil I. worked for?

Swapnil I. has worked for Spektra Systems, Connectwise, and Yagna Iq Inc..

Who are Swapnil I.'s colleagues at Spektra Systems?

Swapnil I.'s colleagues at Spektra Systems include Ankush Shende, Jeeva R P, Mansi Gupta, Goutami R, and Sumanth Devadiga.

How can I contact Swapnil I.?

You can use AeroLeads to view verified contact signals for Swapnil I. at Spektra Systems, including work email, phone, and LinkedIn data when available.

What schools did Swapnil I. attend?

Swapnil I. holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Savitribai Phule Pune University.

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