Projects: Daisy Healthcare, Pooja Loyalty Points, Kirloskar Brothers Limited, Payed, VMPS.Accountabilities:- Defining multiple cross-functional, highly intricate products by discerning gaps and customer requirements, and crafting the vision, roadmap, strategy, and product requirements documentation.- Establishing and harnessing strong working relationships with business partners, product stakeholders, user experience teams, and technology groups to ensure the seamless implementation of successful products.- Evaluating the value of products, formulating cases, prioritizing stories, epics, and themes to ensure that efforts are concentrated on those with the highest value and alignment with the product strategy.- Led ownership of, enhancing, and continually refine product catalog designs to enhance the customer experience, evolving the navigation interface for a more seamless customer journey.- Leading the development process by conducting demo reviews with technology teams and validating acceptance criteria for all products within product groups.- Managing a well-ordered product backlog that aligns with defined business value, product strategy, and resource capacity, and employing data and analytics to prioritize the backlog effectively.- Working in close collaboration with user interface teams to supervise design aspects across product groups, while monitoring release goals, prioritization, implementation, iteration plans, and addressing escalated issues when they arise.- Oversee the Agile development process and methodology to ensure the timely and precise delivery of technology requirements.

Amplelogic is a leading low code no code solutions provider in life sciences industry.Accountabilities:- Managing existing product development and enhancements for Pharma Quality Solutions.- Led product planning process across multiple product groups by overseeing the development of requirements documents (user stories with acceptance criteria, use cases) for products releases.- Identified new and innovative methods and metrics for tracking product success, including customer adoption and satisfaction.- Product demonstrations for pre-sales along with Sales and Marketing teams to pitch to new customers and close new business deals. - Conducting product research to identify customer needs, market gaps, and keeping products competitive in the market with rich features.- Discussion with UX/UI teams to make the products in line with the current trends of UX/UI.- Worked with relevant internal and external stakeholders to identify and prioritise customer issues and customer experience gaps across one or more product groups; uses findings to determine short and medium-term risk and opportunities for the product group(s) and drive further customer adoption.- Designing and managing revenue metrics to drive and optimize products to achieve business goals while maximising ROI.Projects: Sun Pharma, Zydus, Serum Institute, Fresenius Kabi, Bharat Bio-Tech.

Accountabilities:- Contributed software engineering expertise for process improvement in developing products through software development life cycle from requirements definition through successful deployment.- Facilitated customisation of systems by encouraging software engineering team to adopt emerging standards for software applications development.- Participated in sales presentations to translate user needs into easy-to-understand software solutions.- Excelled at rapid application development and management of technological issues for assigned projects, earning the highest client satisfaction rating for all software solutions delivered.- Introduced methodologies and best practices that enhanced product definition, release processes and customisation of applications to user needs.- Determined areas for Improvements by periodically monitoring the current company systems to consistently boost business efficiency.#processengineer #productdevelopment #customerexperience #QA #UAT #Softwaredevelopment

Accountabilities:- Supervised and led team on internal projects on life sciences and healthcare providing user requirements analysis, design, and programming support for enhancement of web application accessed by more than 5 million users in US & Canada.- Fueled additional revenue stream through responsive customer support, generating sales within first four weeks of product release.- Developed analytical dashboard to help team monitor project efficiency.- Documented all supported systems and applications to effectively train the new and existing team members.

Accountabilities:Worked onsite in South Africa (Jo’burg) for Software Development, Software Designing Solutions & Programming Support.- Led the on-shore and off-shore application development team to verify the adherence to the highest level of quality standards while ensuring that all requirements are accurately met.- Demonstrated expertise in translating the client’s specific needs into easy-to-understand software solutions during sales presentations leading to successful closing major contracts generating business revenue for the organization.- Provided prompt solutions and proactive troubleshooting support to swiftly resolve subtle and complex issues for the software engineering team.- Enhanced the application’s features to effectively fix the bugs and optimize the overall performance, reliability, and efficiency.- Designed and implemented brand new customer resolution management tool to monitor, encode, and resolve customer questions/concerns.Projects: BHP Billiton – IMIS, Sasol – Labware, Sasol – R N D Stage Gate model, Sasol – Click Wrap reporting, Sasol – Event Calendar, Bisys-Rk Co Fund.

Accountabilities:- Developed and implemented tools which increased the level of automation and efficiency of the software used for Marketing & Sales.- Participated with preparation of design documents for trackwork, including alignments, specifications, criteria detail and estimates for new products.- Partnered with product managers, designers, executives, and analyst to deeply understand the needs of users and build a Marketing Software.- Fostered a culture of learning in the agile team by delivering the business domain trainings within the team, thereby enhancing team’s productivity.Projects: Allergan USA - FLM (Field Level Marketing), USA.

Accountabilities:- Designed Patient Healthcare Access database software for maintaining, updating patient health information.- Conducted implementation including application building and application testing.- Collaborated with product managers, health specialist, data analyst, customer support team to meet and build requirement deadlines and deliver quality work.- Developed modules for tracking of patient data for information, reports & analysis.- Established and utilized strategic methodologies to efficiently analyze the client’s database and develop mapping specifications.Projects: Communicable Diseases Case Information System (CDCIS), Opthal, India, Clinical Management Information Systems (CMIS).

Accountabilities:- Developed & Designed Inventory system for Internal inventory system for specialized modules for Production, Authentication, Replacement within the sub modules.- Designed & implemented speaker module for the inventory application.- Developed Internal Question & Answer Bank and Question Paper generating software.- Designed Dashboard for Reports generation & Database query model.Projects: Agamaa Inventory System, Agamaa P.C. Teacher (IX), Agamaa Paper Setter (X), Query Management System.

Accountabilities:- Developed Analysis tool for Stocks trending for the day & month at any point of time & Stock Management Database.- Created tool for generating desired reports as the inputs from the client.- Designed & Developed Database Interface to generate online printable invoices for the company.Projects: Shares and Stock Analysis, Stock Management.