Hi, I'm Swarnendu, a telecom consultant by profession, and very passionate in helping my customers in their digital transformation journey.I have more than 20+ years of experience in Telecom Transformation Consultancy. My favorite interest areas are in NOC / GNOC consultancy, process consulting, OSS tools automation for digital transformation NOC operations and End-to-End Network and Service Orchestration for Telecom Operators.I have provided Telecom Consultancy services to many customers across the globe both Onsite and Offshore engagements. In my customer project engagements, I have covered activities on re-defining the Operating Model functions and tasks, process design, recommending automation of operations through tools, best practices and policies for NOC governance.In the initial years of my career I have done pre-sales and business development for many OSS COTS vendor solutions and also position network routing backbone solutions for fixed line networks.When I was working for a Global Indian IT company in UK (from 2007-2009), during that period I was deputed to work for a UK based Telecom Operator as product designer for their fixed line voice and data products.In the last 14+ years I had worked in Nokia in their business consulting division focusing on operations process consultancy for CSPs in the OSS, NOC to SOC, and End to End Service Orchestration.If you want to talk more about Digital Transformation, NOC Operations Design and OSS/BSS Tools Automation for Telecom Operators, just email me : ssghosh@hotmail.com