Swarnim Gottlieb Email & Phone Number

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

As a Risk Analyst at Games24x7, I focus on protecting users and the company by identifying and mitigating fraud risks across our platforms, including RummyCircle and My11Circle.Key Responsibilities:Fraud Investigations: Conduct investigations into unusual user behavior and transactions, using statistical analysis and machine learning to identify suspicious accounts.Detection Algorithms: Develop fraud detection algorithms to enhance KYC processes, preventing fraud before it escalates.Data Visualization: Use tools like Redash to create data visualizations, helping stakeholders quickly identify fraud trends.Data Processing: Utilize DataBricks for efficient processing and analysis of large transaction datasets.Database Management: Manage MySQL databases to ensure our investigations are based on accurate data.Customer Service Management: Oversee Zendesk for handling risk-related user inquiries, maintaining trust and promptly addressing concerns.Transaction Monitoring: Monitor bank withdrawals and UPI transactions for suspicious activity, setting up real-time alerts for flagged transactions.Cross-Functional Collaboration: Work with product, engineering, and compliance teams to develop risk management strategies and enhance security measures.Regulatory Compliance: Ensure our practices comply with regulations and industry standards by staying updated on legal guidelines.Reporting and Documentation: Prepare reports on fraud incidents and risk assessments for management review.Risk Assessment: Regularly evaluate the effectiveness of our risk management frameworks and suggest improvements.Trend Analysis: Analyze fraud incident trends to anticipate risks and adjust strategies proactively.System Improvements: Collaborate with technical teams to enhance fraud detection systems and advocate for new technologies for a more secure environment.

Indore, Madhya Pradesh, India

HotWax Commerce is a cloud-based Omnichannel Order Management solution that provides retailers with the best return on their inventory by facilitating Omnichannel solutions such as same-day Buy Online Pick Up In-Store (BOPIS), Buy Online Return In Store (BORIS), Ship From Store, Pre-Order management and Store Fulfillment to increase conversion rates and profitability.-Proficiency in RocketReach, Lusha, HubSpot Sales Hub, LinkedIn Sales Navigator, Apollo, and Google Docs for sales and marketing initiatives.- Experienced in conducting effective introduction calls, adept at building rapport, understanding needs, and driving positive customer relationships.-Expertise in market research and LinkedIn advertising to elevate brand visibility and drive customer engagement.-Advanced proficiency in Microsoft Excel for data analysis, reporting, and insights generation.

Central India’s first smart green shareable mobility solution. Making daily commute pollution-free, time-saving, reliable and convenient.

Master Of Business Administration - Mba, Information Technology / Marketing, A

Bachelor Of Commerce (B.Com.), Business/Commerce, General, Grade A