Swaroop Chandra Email & Phone Number

Bengaluru Area, India

VMware Responsibilities • Monitoring VMware Machine through VROPS• Installing Linux and windows OS, Maintaining and troubleshooting on Virtual machines • Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows 2012 & 2008• VM server build& rebuild(Deploying the new VM from the Template and cloning an Existing VM)as per the client request through change management process• Performing Snapshots, cloning, cold migrations, and hot migrations• Creating templates from VM’s from templates and allocates resources. Creating duplicate VM’s using cloning technology• Moving VM’s from one LUN to another LUN using storage V Motion. Performance tuning of VMware servers, virtual sessions and management of server resources between virtual machine• Root Cause & system Log Analysis and reporting. Troubleshooting problems with the help of event logs and Manage task, events and alarms• Ability to install, configure devices in Data center• Experience on different Raid controllers(External, software) and different Raid levels(R0, R1, R5, R10)• Managing DRS cluster in VMWARE environment• Replacing hardware devices faulty devices in DatacenterWindows Responsibilities• Day to day management and maintenance of the MS Windows server environment. DHCP, DNS, AD, Backup Server, Antivirus and File Servers...Etc• Managing Windows clustering• Taking up the user email client issues and login into their servers. Troubleshooting LAN • Installed, Configured & troubleshooting All Windows version Servers• All the new Software’s / Hardware’s / Upgrades / Patches / Service Packs are tested on the test environment to ensure that the production is not affected• Installed, Configured & troubleshooting of antivirus server configured with McAfee • Resolving user problems with in SLA .Take over all ownership of all user calls logged and ensuring resolution of calls within SLA

Bengaluru Area, India

• Installation and administration of VMware servers• Installation, Configuration and Administration of Windows Server 2008• Managing virtual servers using VCENTER.• Windows domain user maintenance and managing through SSD.• Daily check the Comvault backup and restore the data backup.• Managing server through nagios.• Group creation in 2008 servers.• Managing of dell servers in data center.• Providing L2 level support for the servers• Installation of OS through Sappia• Create the user in the server and give the permission in the groups.• Managing of secondary server related queries.• Managing user desktop and laptop related queries.• Managing network printers and adding in the server.• Working experience on End to End process including ordering for hardware, installation, configuration and decommission of the servers• Managing windows 7 related query.• Managing and troubleshooting Microsoft Outlook.• Software Installation to all the systems through Cappia.• Provided infrastructure support, and assisted in the maintenance and troubleshooting through SCCM to client workstation• Daily taken the Sophos antivirus report from the server and sending the mail to users regarding virus.• Adequate knowledge in Desktop User Support which is around 1000 member• Resolving the SDE ticket as per SLA.• Creating and managing Change Management tickets using Peregrine Service Center tool.• Excellent in Vendor management/Procurement/Asset Record keeping.

Bengaluru Area, India

• Installation of ESXI 5.0 and managing network related query.• Windows domain user maintenance and managing.• Managing of secondary server related queries .• Changing the user password using Psync.• Managing user desktop and laptop related queries.• Managing network printers.• Managing windows 7 related query.• Managing and troubleshooting Microsoft Outlook.• Creation of raid 0 and raid 1 in dell servers.• Trouble shooting of zimbra connector and zimbra desktop.• Daily taken the EPO report from the EPO server and sending the mail to users regarding virus.• Resolving the helpzilla ticket as per SLA.

Bengaluru Area, India

• Installing & Configuring of Linux (RHEL 5.0, 5.3, 5.4, Fedora,)• Manage user accounts, groups, hosts, modems, printers, file systems & security.• Configuring NFS clients/Servers/ftp on LINUX.• Experience in installation, troubleshooting & maintenance of Servers in LAN/WAN Networks.• Hands on experience on implementing RHEL in Software Development and Customer environment.• Experience of configuring Printers with CUPS, maintenance of local & Network based Printers.• Expertise in Testing, Maintenance, Troubleshooting & Installation of Intel based hardware.• Attend to day-to-day administration and maintenance operations of the company network & systems.WINDOWS 2003 SERVER:• Administering and Managing Windows server 2003 Domain• Administering and Managing Application Servers, DHCP, DNS, Print server• Setting up DHCP• Creating and Managing users, groups• Administering Internet Connection sharing through NAT and ICS• Task Scheduling, Disk Quotas, DFS, Software RAID• Troubleshooting Active Directory using tools like NTDSUTIL, REPLMON, DCDIAG, REPADMIN• Configured & managed RAID-0, RAID-1 & RAID-5 in Windows 2003• Configuration of Print server and Network printer• Using performance monitoring and network monitoring tools• Forest wide FSMO roles and Domain wide FSMO roles• Moving of FSMO roles from one server to another server (Using Console window)• Providing remote assistance through VNC, Web enables services like skyfex.com, Team viewer etc, and remote desktop enabled services• Managing Installation & Configuration of Notebook / Desktop, Windows server & client Operating System• Backing up and restoring User State Data and System State Data• Installed and configured messaging server MDaemon and Email Clients like outlook express• Installation, configuration and maintenance of Symantec corporate antivirus• Providing technical support to customers, Work independently to solve issues or provide a path of escalation as need