Swaroop Das Email & Phone Number

Bengaluru, Karnataka, India

Worked on the project plan and updated it based on the delivery timeline.▪ Worked on the invoicing part and sent it to the finance team for approval.▪ Worked on the forecasting plan of the resources and provided the data to the Director.▪ Prepared the mandays report and presented it to the Delivery head based on the no. of hours.▪ Worked on the RAID log for the risk in a project.▪ Prepared the WSR(weekly status report) and presented it to the team in Solihul▪ Assign the roles and responsibilities in the project with the help of RACI matrix.▪ Worked on the budget allocation part for the resources.▪ Discussed the performance of the team based on the productivity metrics and provided the rating.▪ Approved the timesheets and the leaves of the members based on the inputs.▪ Prepared the BNP monthly meeting presentation deck and provided the status to the senior management(Director,Delivery Head) in Solihul.▪ Prepared the invoice dashboard and presented it to the Delivery head in Solihul.▪ Prepared the resource extension form and sent it to the Delivery manager for approval.

Bengaluru, Karnataka, India

Prepared the onboarding presentation for the Wells Fargo employees▪ Prepared the leaves tracker and sent it to the Wells Fargo RM.▪ Was involved in onboarding and off-boarding of the resources.▪ Created new demand for the resources in R2D2 portal based on the requirements from the Director.▪ Involved in the budgeting process and presented the budget sheet to the Wells Fargo senior management.▪ Was responsible for the pulse survey completion and provided the status to the RM▪ Worked on the JIRA tool for the invoicing evidences and sent the report to the Wells Fargo RM.▪ Responsible for assigning the trainings and presented the onboarding deck to the new employees.

Bengaluru, Karnataka, India

Pune, Maharashtra, India

Prepared reporting dashboards for different stakeholders including senior stakeholders.Proactively coordinated with the Project Manager to overcome the obstacle to counter the risks.Independently deliver specific project tasks solutions for the work stream with my area of expertise.Managed key project management process to ensure that the project timelines are being met.Prepared the WBS(work breakdown structure) for various tasks along with each milestones.Prepared the project plan with the help of GanttChart.Was responsible for resource allocation and project specific budget monitoring management activities.Design and created content for business process and presented to management(Project Manager,Delivery Manager,Director).Maintained the weekly reports from the team and shared it to the project manager.Understood the overall scope and services as per the SOW and work towards the delivery.Responsible for creating various knowledge articles,documents and ensure that the teams are being trained on those.

Bengaluru Area, India

Work with business stakeholders to define and build strategies based on business goals, which will translate into KPI’s, while measuring against business goals.Manages day to day operations delivery by Operations team (consisting of Mangers, Team Leads, Specialists and Team members) and ensuring deliverable towards the client are met.Conducts periodic reviews with Operations Managers and drives corrective action where required in order to ensure delivery predictability.Engages with the key client stakeholders on areas of Improvements and commits resources in order to enhance customer satisfaction.Provides subject matter and domain expertise for the functions being services for the client.Conducts monthly financial review with direct reports and Services Head, takes corrective actions in order to ensure meeting of business plan objectives.Validates and prepares business case for identified opportunities within existing service lines for growth. Develop program strategy and the various enterprise-wide high-level project plans and ensures that scope and approach are fully understood by all stakeholders.Communicate with Project Team and Business Partners with regard to program strategy, direction and changes.Support various strategic planning activities. Did in-depth analysis of internal business opportunities and financial drivers as well as the external industry and competitive environmentProvided insights and assistance in the development of market strategiesPrepare status reports and presentations to various constituents including Senior Leaders and project stakeholdersDevelop Business case and update throughout the course of delivery and works with the business to ensure business case objectives are metAs needed, facilitates potential development solutions by working with Business Partners and senior-level Architects to determine Technology solutions that align with business strategies.

Pune Area, India

Worked for the north american payroll division and provided them with suitable solutions for their tax savings.Understood the payroll structure and implemented the process for executing the pay for the North American division.Prepared specification document based on clients interaction and explained it to the developers regarding their job role in the project.Was the part of testing team and performed the product testing,as well as rectified the flaws.Worked on different products like Vantage,Enterprise HR,Enterprise Payroll and Payforce.Facilitate requirements gathering meeting to obtain details surrounding the customization,the requested schedule of the custom or report as well as the key contacts from the client and vendor.Notified the Project Lead regarding any budget adjustments upon specification delivery.Meet with the Project Manager to confirm project scope,timelines and prioritization of project.Prepared necessary file layouts and report samples,as well as determined approximate time frames for when analysis will occur for each phase of the project.Had internal status calls whenever necessary,in order to obtain an accurate status of all customs and discuss items that may impact multiple customs.Responsible for monitoring and reporting progress of various projects through governance and interacted with project members throughout the deliveryEnsured that the specific programs is meeting the targets and expectations,and adhering to established approach & standards.

Bengaluru Area, India

Assist in business process improvements, process re-engineering and process design to achieve business goals. Identify technical problems and develop solutions to support business objectives. Assist in development and implementation of business plan and initiatives. Develop plan to seamlessly integrate new process with existing business processes. Work with customers to understand business requirements and needs. Identify opportunities for business process optimization. Develop business modeling standards and guidelines Participate in review and update of business processes to meet changing business needs.Provide support to business design and business analysis functions on projects.Work with business-side clients to produce clear sets of requirements which enable the business to realise their required benefits.Support business case development in support of designs. Oversee the delivery of pragmatic business and operational design solutions which maximize benefits while achieving the desired business outcomes.Assess and design new business change processes, systems, products and services on a change project.Develop and implement new business change processes, systems, products and services on a change project.Provide an aggregate high level view of the combined proposed solutions and ensure alignment with the change solution. Manage inter dependencies across projects/programmes and leverage synergies across projects/programmes to maximize return on investment. Review the to-be business process design to understand organisation/role impacts and create role descriptions for business process roles.

Bangalore

Worked for different financial products like long term-multibagger, mid term-bulls eye, short term investment-DC(double circut),Cash jackpot operation and its market productivity.Handling major operations related to stoplosstrade.in .Offered systematic business solutions support to sales reps and presales team.Developing and redesigned product to meet goals and objectives of organization.Did research on new products and evaluated specific requirements of customer.Conducted meetings with the team in order to ensure that the product achieved its level of benchmark.Associated with marketing and sales professionals to develop and implement effective marketing plans.Did SWOT analysis of the market and suggested measures in order to implement the products.Conducted GAP analysis to identify customer channel usage trends and interactions focusing on likelihood to buy, product recommendations and reduce customer attrition.Prepared the Business Requirements and Functional Specification documents.

Bangalore

PROJECT:Worked for Brookdale health store.Was the Team Lead of the project,handled the development and technical team in (India and US) respectively.Understood the requirements of my client(offshore) and converted it into the business process framework.Prepared quarterly reports using Xcelsius regarding the sale of the apps and suggested measures to the doctors in order to increase the productivity.Suggested the strategies and plan of action for the health apps and how it could enhance the US market.Act as a liaison between development team and technical team. Communicated requirements to project team members verbally in the form of written business requirements.Gathered Business requirements pertaining to the health applications and converted the same into functional requirements and authored the same in Business Requirement Document.Analysed Business Requirements and segregated them into high level and low level Use Cases according to UML methodology thus defining the Data Process Models. Co-ordinated with the QC team and rectified the faults in the apps.With the help of the tool pollenapps.com/AppStore uploaded the data in the apps and demonstrated it before launching it into the US market.Held meeting with my team both technical and development in order to ensure that the project is completed within the stipulated time.Understood the US healthcare market thoroughly and similarly prepared my plan of action for the same regarding the health apps.Had one to one conversation with the doctors as well as the Brookdale Hospital management, so as to ascertain them when i came across any new methodology or features which can be included in the app to make it more promising.

New Delhi Area, India

Dealing in the gold loans and providing the necessary information to the customers regarding it.Helping the customers for their processing of loans.Handling a particular branch and giving the desired output to the company.In charge of the selling up of icici products like prudential, medical insurance, mutual funds etc.Developing a business strategy so as to increase the sales of the products and to increase the footfall in the particular branch.

Bhubaneshwar Area, India

Designed software for the different domains like colleges, restaurant and SME’sGathered requirements through interactions, meetings and periodic walkthroughs with the client and produced the same in Business Requirement Documents for the team members.Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.Prepared the monthly reports using Xcelsius and analysed the productivity Worked directly with software engineers to ensure clear communications on requirements and defect reports.Followed the SDLC methodology for the designing of the product.Analysed information needs and functional requirements in order to deliver the business solution.Conducted monthly application review meetings with the operations groups to understand better the impact.Involved in the UAT for the application process.Created customer training documentation.Did QC of the products and amended if any flaws were found, suggested appropriate measures for it to ascertain the delivery of the product was in due course of time.

Master Of Business Administration (Mba)

Activities and Societies: Head of the finance club in both of our campuses(Gurgaon&Delhi) and looked after the events and budgeting.

Bachelor’S Degree, Electronics And Telecommunications Engineering

Activities and Societies: Represented my college in university badminton tournament.Member of the cricket team and played in university.

Physics; Chemistry, Maths,English;

Activities and Societies: Played in the inter-school cricket tournament.Represented in inter-school badminton tournament. Developed.