• A dynamic professional with over 3.5 years of rich experience in port operations, and Customer Relations.• Skilled in port operation management activities involving planning, scheduling, etc.• Managing day-to-day correspondence with them from berthing of vessel till cargo dispatches as well as evaluating their performance to ensure meeting of service, cost, delivery and quality norms.• Strong interpersonal, communication, analytical skills with the ability to learn new concepts quickly and apply them in a productive manner.• Excellent communication, presentation, interpersonal & negotiation skills with strong analytical and organizational abilities.• handling enquiries, providing quotations, berth allocation, operations coordination by providing solutions to clients’ logistics issues, ensuring compliance with regulatory authorities to job closing and billing.