Swaroop U Email & Phone Number

Bengaluru, Karnataka, India

• Working to establish a new business portfolio in the GIC/ GCC space for Contract Staffing and Staff Augmentation.• Partner with clients in establishing their robust GCC strategy • Account mining and growth • Managing client relationships as they scale and interacting with CXOs/ decision makers

Bengaluru, Karnataka, India

 Continuously identifying new clients from IT industries, conducting regular research on prospects for our empanelment by doing market research, cold calling, and lead generation.  Developing a good understanding with clients & building strong relationships with key decision makers to maximize the sales, business development and network to develop new business from existing and new clients across India.  Negotiate contract rates with clients, with a focus on company profitability goals and objectives.  Developing and implementing of business plans and associated activities.  Coordinating with the Recruiting & Fulfillment Team to onboard new clients, which includes submitting of job order tickets to Fulfillment Manager, facilitate introductions between new clients and assigned Customer Service Representatives, and work with Recruiting & Fulfillment Team to set up customized services according to client’s specifications.  Payment Follow-up. Vendor management

Bengaluru, Karnataka, India

 Build contacts with potential clients to create new business opportunities and actively manage the entire sales process from lead generation to on-boarding. Build and manage the sales pipeline, Make cold calls for new business leads - Support in writing new business proposals. Maintain knowledge of all product and service offerings of the company. Map-customer requirements with the product roadmap and contribute to driving product development efforts. Getting new accounts on-boarded and managing/growing Key Accounts. Manage customer relationship, including escalations. Online and Offline marketing about the product. Key Account Management Vendor management

Bengaluru, Karnataka, India

 Managing end to end prospect of business development activities by continuously identifying new clients to sell Recruitment, Corporate Training, Payroll, & Branding Services. Conducting regular research on prospects for our empanelment by doing market research, cold calling, and lead generation.  Developing a good understanding with clients & building strong relationships with key decision makers to maximize the sales, business development and network to develop new business from existing and new clients across India.  Negotiate contract rates with clients, with a focus on company profitability goals and objectives.  Key Account Management. Ensuring continuous client satisfaction related to quality control checks and compliance requirements.  Maintaining of ongoing relationship with prospective clients, both in-person and by phone, e-mail continuously assessing and communicating on how their needs can be met.  Responsible for all documentation with the Client once the candidate is placed.  Handling escalations and complaints from clients.  Respond to all questions, issues, and requests generated by client managers and contingent workers in a timely and professional manner.  Developing and implementing of business plans and associated activities.  Coordinating with the Recruiting & Fulfillment Team to onboard new clients, which includes submitting of job order tickets to Fulfillment Manager, facilitate introductions between new clients and assigned Customer Service Representatives, and work with Recruiting & Fulfillment Team to set up customized services according to client’s specifications.  Submit timely report to the Management as per prescribed formats and responsible for all documentation of requirements.  Mentoring, training and development of the field functionaries to ensure the recruitment process and operational efficiency.  Vendor management Interview Co-ordination and Recruitment Delivery.  Payment Follow-up.

Bengaluru, Karnataka, India

 Continuously identifying new clients from different industries, conducting regular research on prospects for our empanelment by doing market research, cold calling, and lead generation.  Developing a good understanding with clients & building strong relationships with key decision makers to maximize the sales, business development and network to develop new business from existing and new clients across India.  Negotiate contract rates with clients, with a focus on company profitability goals and objectives.  Ensuring continuous client satisfaction related to quality control checks and compliance requirements. 5. Maintaining of ongoing relationship with prospective clients, both in-person and by phone, e-mail continuously assessing and communicating on how their needs can be met.  Responsible for all documentation with the Client once the candidate is placed.  Handling escalations and complaints from clients.  Respond to all questions, issues, and requests generated by client managers and contingent workers in a timely and professional manner.  Developing and implementing of business plans and associated activities.  Coordinating with the Recruiting & Fulfillment Team to onboard new clients, which includes submitting of job order tickets to Fulfillment Manager, facilitate introductions between new clients and assigned Customer Service Representatives, and work with Recruiting & Fulfillment Team to set up customized services according to client’s specifications.  Submit timely report to the Management as per prescribed formats and responsible for all documentation /requirements.  Mentoring, training and development of the field functionaries to ensure the recruitment process and operational efficiency.  Interview Co-ordination and Recruitment Delivery.  Payment Follow-up.

Bengaluru South, Karnataka, India

 Generating new Requirements for business in India, for industries like Real estate \ construction \ infrastructure, Engineering, Manufacturing, Pharmaceuticals, chemical, clinical research Petrochemicals, Power & Energy etc.  Searching for potential clients through different sources via internet, referrals and calls etc.  Tapping the clients through intensive market search.  Preparing the database on which to seek appointment with the clients.  Meeting clients, giving a brief introduction about the company and its offerings. Discussing their needs (current or future), knowing how those needs are being met and where and how, we can help them in a better way.  Offering them various services and showing them how these services can meet their requirements.  Closing the deal with passing the next responsibility to delivery team.  Cultivating, establishing and maintaining relationships with clients through regular interaction.  Regular Pre and after client meet follow ups are a critical to grow the business on an ongoing basis and collecting referrals in the industry.  Day to day trouble shooting.  Adding value in terms of additional business brought through new clients and existing clients.

Bengaluru, Karnataka, India

 Responsible for achieving the store target for Postpaid and Prepaid Sales, Data  Handling Corporate Clients and providing them end to end resolutions in very first interactions. Customer Services & Sales Handling different Queries, complaints of the customers & resolving Responsible in handling the customers by fixing their issues. Growing sales of Vodafone solutions to consumer and professional customers. Creating and modifying business plans to achieve goals. Analyzing and reporting business results and trends of Vodafone's business and the competitors. Delivering optimal customer service through professionalism and product knowledge. Recognized as the best performer at state level.