Swaroop Ramadugu Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

London, England, United Kingdom

PROJECT PORTFOLIO MANAGEMENT • SME for various Chip card customer related projects and implementations across Card Payment Products• Delivered several projects using traditional Waterfall model capturing clients requirements that are abstract in nature, developing functional specifications.• Using Agile Methodology delivered £2 MM worth project for all customer profiles that involved data generation and personalisation from a 3rd Party to in house products.• Experience in… Show more PROJECT PORTFOLIO MANAGEMENT • SME for various Chip card customer related projects and implementations across Card Payment Products• Delivered several projects using traditional Waterfall model capturing clients requirements that are abstract in nature, developing functional specifications.• Using Agile Methodology delivered £2 MM worth project for all customer profiles that involved data generation and personalisation from a 3rd Party to in house products.• Experience in winning new businesses or projects from the initial planning and project discussions with various stakeholders.• Strong experience in delivering several IT projects from small to large scale, managing overall group portfolio management, managing various internal and customer driven projects worth of £2 MM and above. Show less

• Led a 24 by 7 shared support service for mission critical card authorization processes to ensure that the team and services are available 99.9999%• Supported client customers in over 15 countries across Europe and ASPAC• Successfully transitioned several projects operating both onshore and offshore models and also led teams remotely.• Managed multi-year and technology program with onsite and offshore delivery structure spread across UK, US and India. • Experience in executing… Show more • Led a 24 by 7 shared support service for mission critical card authorization processes to ensure that the team and services are available 99.9999%• Supported client customers in over 15 countries across Europe and ASPAC• Successfully transitioned several projects operating both onshore and offshore models and also led teams remotely.• Managed multi-year and technology program with onsite and offshore delivery structure spread across UK, US and India. • Experience in executing several Service Improvement projects to improve Service and Project Delivery using LEAN, Six Sigma and Change Acceleration Process (CAP) tools.• Specialized in identifying, planning and building shared service organization and processes. Responsible for setting up service delivery procedures. Show less

Master Of Business Administration (M.B.A.), Quality Management

Education record

B.Arch, Architecture

Ysm, Software Management