It Analyst
Overseeing and determining timeframes for major IT projects including service-now system updates, upgrades, migrations and outages.
Apr 2017 - Oct 2023
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Swathi B. Email & Phone Number
Servicenow Specialist |Expertise in ITSM,ITIL Service Management, Task,Incident Management & Problem Management
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Role
Servicenow Specialist |Expertise in ITSM,ITIL Service Management, Task,Incident Management & Problem Management
Location
India
Who is Swathi B.? Overview
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Swathi B. is listed as Servicenow Specialist |Expertise in ITSM,ITIL Service Management, Task,Incident Management & Problem Management based in India. AeroLeads shows a matched LinkedIn profile for Swathi B..
Swathi B. previously worked as IT Analyst at Accenture and IT service management at Accenture. Swathi B. holds Bachelor’S Degree, Computer Software Engineering, A from Punyashlok Ahilyadevi Holkar Solapur University, Solapur.
Profile bio
About Swathi B.
Experienced IT professional with 8 years in Information Technology Service Management, specializing in incident management. Proficient in ITIL processes and recognized as an Infrastructure Specialist, skilled in AWS & Azure Cloud Services. Demonstrated ability to ensure smooth operations and deliver exceptional customer support. Strong problem-solving skills and proactive approach to critical incidents. Experienced in multi-functional domains including networking, administration, and troubleshooting. Hands-on expertise in Microsoft Azure, Office, Service Hub, Service Desk, ServiceNow, IT Service Management, incident management, problem management, change management, and ITIL
4 roles
Swathi B. work experience
A career timeline built from the work history available for this profile.
It Service Management
Apr 2017 - Sep 2023
Technical Support Executive
Work as a central point of contact for all technical support teams and provide up- to-date information for on-going incidents/alerts such as MCP - Installing, Configuring, and Administering Microsoft Windows 2000 Server.
Jul 2015 - Sep 2016
Jan 2015 - Jun 2015
1 education record
Swathi B. education
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What is Swathi B.'s role at their current company?
Swathi B. is listed as Servicenow Specialist |Expertise in ITSM,ITIL Service Management, Task,Incident Management & Problem Management.
Where is Swathi B. based?
Swathi B. is based in India.
What companies has Swathi B. worked for?
Swathi B. has worked for Accenture, Infosys, and Adwi Technologies.
How can I contact Swathi B.?
You can use AeroLeads to view verified contact signals for Swathi B., including work email, phone, and LinkedIn data when available.
What schools did Swathi B. attend?
Swathi B. holds Bachelor’S Degree, Computer Software Engineering, A from Punyashlok Ahilyadevi Holkar Solapur University, Solapur.
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