Swathi K S Email and Phone Number
->Enthusiastic retail clerk with 8+ years of experience.->Started career as CRM executive and Cashier in Decathlon Retail Store in 2015.Played multiple roles in retail billing solution.->Showing my interest towards customer service, introducing processes internally for the seamless customer experience in the store,I was promoted to DSI India IT support, where I supported all the retail applications,one of the core tool ERP and billing solution.->With my Analytical skills,fast resolving issues,collaboration with different teams,providing workaround for business continuity,In 2017 I got an opportunity to be part of product team,contributed as project co-coordinator for critical projects such as Cloud migration,ERP migration,Technical upgrade projects.->My hunger to learn,enabled me to perform in projects on different problem statement of POS,resolving issues,collaboration with vendors,users on product improvements to deliver the features and open to constructive feedback,expertise in the POS->In 2018, I was given an opportunity to work on Billing application Android application and product owner for Self checkout(customer self billing app) launch for India,Store opening for Asian countries.->In 2019 I lead the ERP critical product upgrade,with 0 bug release,Cash machine integration to self checkoutWith the given experience and expertise,Explored tools apart from billing application to build knowledge and work on different domains.In 2020,Started working on Internal critical tools which has a wide scope for learning new solutions such as HRIS tool,Training tool,Recruitment website,Product owner for Quick sell Application for ways of selling business case.Skills1. Program and Project Management2. Open to constructive criticism3. Communication4. Team work5. Leadership6. Timely deliverable7. Drives to resultsLooking forward to learn more and at the same time use my expertise to contribute for organizations vision and-mission.
Accenture In India
View- Employees:
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Associate ManagerAccenture In India Nov 2022 - PresentBengaluru South, Karnataka, India
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Team LeadAccenture In India Nov 2021 - Nov 2022Bengaluru South, Karnataka, India
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Senior Technology ConsultantEy Jun 2021 - Oct 2021Bangalore Urban, Karnataka, IndiaSAP Devops Team PMOWaterfall methodologyProduction Manager for L1 and L2Change Management L3Communication ManagementCABReporting and PresentationResource Management -
Product Owner For Qsa,Project Lead For Hris ToolDecathlon Sports India Jan 2020 - Jun 2021Bengaluru, Karnataka, IndiaQuick Sell Application-Android application with online and offline billing solution as ways of sellingCreate the product vision and roadmap which accomplishes the goal of the vision.Develops positioning for the product.Work with a cross-functional team in planning a product release.Develops personas either alone or in conjunction with a team including user experience experts.Define customer needs and the associated features to meet those needs.Advocates on behalf of the… Show more Quick Sell Application-Android application with online and offline billing solution as ways of sellingCreate the product vision and roadmap which accomplishes the goal of the vision.Develops positioning for the product.Work with a cross-functional team in planning a product release.Develops personas either alone or in conjunction with a team including user experience experts.Define customer needs and the associated features to meet those needs.Advocates on behalf of the customer for the development team.Priority- defect or bug resolutionIT Project Manger-HRIS toolCollaboration with stakeholders,sponsors,internal and external team for Business case studyDefining the scope,time and cost for the project and getting sign offActivity and resource planning. ...Organizing and motivating a project team. ...Controlling time management. ...Cost estimating and developing the budget. ...Ensuring customer satisfaction. ...Analysing and managing project risk. ...Monitoring progress.Self checkout version 2- Integration of auto Cash paymentVendor ManagementStakeholder ManagementCommunication Management Show less -
Product Owner-Mobile Pos Solution And Self CheckoutDecathlon Sports India Jan 2019 - Dec 2019Bengaluru Area, IndiaProject Lead-Java 11 Version UpgradeProduct Owner-Self Checkout MVP release and enhancement→ Deployment Management in 2018 ->Set up a process to raise a request for the deployment ->Change set are in tracked with this process ->Most of the manual task is reduced ->Auto mailers to users who involve in QA for the system downtime→ Tablet POS for Q-buster in 2018 in progress project ->device compatible for Tablet POS… Show more Project Lead-Java 11 Version UpgradeProduct Owner-Self Checkout MVP release and enhancement→ Deployment Management in 2018 ->Set up a process to raise a request for the deployment ->Change set are in tracked with this process ->Most of the manual task is reduced ->Auto mailers to users who involve in QA for the system downtime→ Tablet POS for Q-buster in 2018 in progress project ->device compatible for Tablet POS ->Integration with Payment device ->Printer and RFID reader solution→ Vendor Management since 2018→ Openbravo Upgrade 18Q3 in 2019 ->Project manager ->Managed team of teams ->Roadmap for the product delivery ->Documentation ->0 Bug release ->Communication Show less
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It /Ba/Openbravo Referent/Techno-Functional Lead At Decathlon Sports IndiaDecathlon Sports India Jan 2018 - Dec 2018Bengaluru Area, India→ Big projects in 2018 which is 6 months project ->Worked on Store Application where Application has taken away and delivery option, Integration of Mobile sales to Openbravo and ST.COM ERP ->To set up auto cash up ->To set a new flow for payment ->To set up the flow dynamic ->Integrate between APP to Openbravo, Openbravo to SAP→ Self Checkout solution for digital go in 2018 which is 3-5 months project ->To set the… Show more → Big projects in 2018 which is 6 months project ->Worked on Store Application where Application has taken away and delivery option, Integration of Mobile sales to Openbravo and ST.COM ERP ->To set up auto cash up ->To set a new flow for payment ->To set up the flow dynamic ->Integrate between APP to Openbravo, Openbravo to SAP→ Self Checkout solution for digital go in 2018 which is 3-5 months project ->To set the software, QA and Golden activities for the product release ->RFID as a solution for shrinkage, fast billing ->Piloted for 4 stores till date. ->Feedback solution implemented ->CRM implementation in SCO (In progress-Release on 18th June 2019)→ Store Opening process -Country Opening in 2018 which is 3-5 months project ->ERP configuration set of China solution for Cambodia Store Opening ->Customer registration set up ->QA ->Flow set up for integration ERP to ST.COM ->New requirement management, QA 1. Duel currency 2. New mode of payment 3. Technical bug fixing ->Travelled to Cambodia for the Store opening Show less
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It Ob Referent/Techno-Functional LeadDecathlon Sports India Jan 2017 - Dec 2017Bengaluru Area, India→Cloud migration1-2 month project in 2017 ->To validate the existing data and new flow data to database ->To validate the WEBPOS data flow→ERP retail 3.0 migration in 2017 where ST.COM integration with OB. POSlog validation and Complete QA management and smooth deployment (Techno-functional), Co-ordination.→ Turnover Application using PHP and DBMS in 2017 ->Took up a technical project which is a SQL on PHP script. Change from brand wise sales live… Show more →Cloud migration1-2 month project in 2017 ->To validate the existing data and new flow data to database ->To validate the WEBPOS data flow→ERP retail 3.0 migration in 2017 where ST.COM integration with OB. POSlog validation and Complete QA management and smooth deployment (Techno-functional), Co-ordination.→ Turnover Application using PHP and DBMS in 2017 ->Took up a technical project which is a SQL on PHP script. Change from brand wise sales live turnover data to sport wise sales live turnover ->Technical and Functional document for the same. ->Travelled to China for Vision discussion with different countries (Synergy) Show less
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It Retail And Supply SupportDecathlon Sports India Mar 2016 - Dec 2016Bengaluru Area, India->Resolving IT issues of Retail applications, tools, Analysis, Data extract, Solution provider->Handling Price flow in SAP,ECC, Masterdata,(OBA local solution for product insert and update in Openbravo ERP)-Same as IM flow
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CrmDecathlon Sports India Jun 2015 - Mar 2016Bengaluru Area, IndiaWorked on data analysis, survey, solution for customer return tracker, managing the team, achieved the KPIs of 2015-2016 successfully
Frequently Asked Questions about Swathi K S
What company does Swathi K S work for?
Swathi K S works for Accenture In India
What is Swathi K S's role at the current company?
Swathi K S's current role is Technology Associate Manager at Accenture| Ex-EY | Ex-Decathlon.
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Swathi K S
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