Swathi Padmanabhan Email & Phone Number

Areas of Expertise:• Knowledge/Content Management: Managing KM Strategy; specialized in end-to-end content management processes including content strategy, content curation, campaign management, research; demonstrated expertise in Design Thinking based solutioning, automation for process improvement• People Management: Team management, team enablement processes, imparting training, monitoring team's productivity, identifying new projects, and (indirect) performance assessments• Project Management: Managing projects for a new client account, knowledge of e-pub lifecycle, managing end-to-end processes - from manuscript to print-ready copy; accountable for project quality, drafting project plans, working cross-functionally, managing review, escalations, training and feedback• Communication Management: Building stakeholder relationship across roles, employing storytelling as a technique, managing client communications (external and internal, across levels and geographies), drafting mailers (leadership, execs, content campaigns, team comms etc.) and internal communication • Editorial: Copy editing for scientific journals, knowledge of style guides, specialized language editing, news editing, news page layout and content placement, content editing, content writing, editing for blogs

Listed skills include Knowledge Management, Project Management, Design Thinking, Client Development, and 8 others.