Service Designer
CurrentMoitele offers programmable communication services to business users. My role as a service designer is to understand user-specific needs and ideate concepts for a seamless user experience.
Mar 2020 - Present
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Swathi Guggilam Email & Phone Number
Service designer | Certified Scrum Master® | Entrepreneurship | Servant Leadership
at
moitele.com
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✓ Verified Jun 2026
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Profile completeness 86%
Current company
Role
Service designer | Certified Scrum Master® | Entrepreneurship | Servant Leadership
Location
Finland, Finland, Finland
Who is Swathi Guggilam? Overview
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Quick answer
Swathi Guggilam is listed as Service designer | Certified Scrum Master® | Entrepreneurship | Servant Leadership at moitele.com, based in Finland, Finland, Finland. AeroLeads shows a matched LinkedIn profile for Swathi Guggilam.
Swathi Guggilam previously worked as Service Designer at Moitele.Com and Business Development Manager at Moitele.Com. Swathi Guggilam holds Master Of Business Administration In Leadership & Service Design from Turku University Of Applied Sciences.
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moitele.com
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Profile bio
About Swathi Guggilam
I am a service designer interested in developing user-centred solutions across all the touchpoints, bridging the user experience and business needs. I am passionate about studying and visualising the challenges from the base level. UX research, strategic design, service design, UX design, entrepreneurship, strategy, service development, customer experience are areas of my interest.
Current workplace
Swathi Guggilam's current company
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6 roles
Swathi Guggilam work experience
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Business Development Manager
Moitele.com is a real-time communication service provider to B2B customers, and my tasks are to harmonize organizational activities towards positive business growth. Introduce and implement innovative short and long-term business goals and improve efficiency.
May 2018 - Feb 2020
Service Design Intern
The thesis work at WTC-Turku focuses on researching and identifying the service needs of Finnish SMEs planning to initiate global operations and the SMEs with global operations are studied to identify the needs and gaps in the existing process. Service design tools and methods are used in the project to develop strategies to bridge the gap in the service.
Nov 2020 - Dec 2021
Business Administrator At Shri
Shri
Shri is a communication service provider to B2C customers and my tasks includeIdentifying the peers and involved in the day to day business operations.Making sure that there is no downtime in the service Framing the strategies in enhancing the customer experience while using a variety of Communication platforms
Sep 2016 - Apr 2018
Founder Of A Startup
Moitele.Com
MoiTele.com was started with an aim to provide quality internet telephony for B2C customers. Established an ecommerce platform for the telephony service I was also successful in presenting the service visually with an attractive and beautiful website and mobile applications.I had channelized so well that it could offer the best quality and support.In.
Jan 2015 - Jun 2015
Research Trainee
Have good hands on experience of Animal cell culture Techniques, determined their cytokine response by quantitative PCR. Experiments with mouse Gut Primary Epithelial Cells and identifying the IL 18 expression through Western Blotting.
Sep 2011 - Jun 2012
4 education records
Swathi Guggilam education
Master Of Business Administration In Leadership & Service Design
Master'S Degree, Biotechnology
Finnish Language
Raision Aikuiskoulukeskus
Bachelor'S Degree, Triple Major In Biotechnology, Microbiology, Biochemistry
R.K.Degree College
FAQ
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What company does Swathi Guggilam work for?
Swathi Guggilam works for moitele.com.
What is Swathi Guggilam's role at moitele.com?
Swathi Guggilam is listed as Service designer | Certified Scrum Master® | Entrepreneurship | Servant Leadership at moitele.com.
Where is Swathi Guggilam based?
Swathi Guggilam is based in Finland, Finland, Finland while working with moitele.com.
What companies has Swathi Guggilam worked for?
Swathi Guggilam has worked for Moitele.Com, World Trade Center Turku, Shri, and Turun Yliopisto - University Of Turku.
How can I contact Swathi Guggilam?
You can use AeroLeads to view verified contact signals for Swathi Guggilam at moitele.com, including work email, phone, and LinkedIn data when available.
What schools did Swathi Guggilam attend?
Swathi Guggilam holds Master Of Business Administration In Leadership & Service Design from Turku University Of Applied Sciences.
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