Swathi Guggilam Email and Phone Number
I am a service designer interested in developing user-centred solutions across all the touchpoints, bridging the user experience and business needs. I am passionate about studying and visualising the challenges from the base level. UX research, strategic design, service design, UX design, entrepreneurship, strategy, service development, customer experience are areas of my interest.
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Service DesignerMoitele.Com Mar 2020 - PresentTurku, West And Inner Finland, FinlandMoitele offers programmable communication services to business users. My role as a service designer is to understand user-specific needs and ideate concepts for a seamless user experience. -
Business Development ManagerMoitele.Com May 2018 - Feb 2020TurkuMoitele.com is a real-time communication service provider to B2B customers, and my tasks are to harmonize organizational activities towards positive business growth. Introduce and implement innovative short and long-term business goals and improve efficiency. -
Service Design InternWorld Trade Center Turku Nov 2020 - Dec 2021Turku Metropolitan AreaThe thesis work at WTC-Turku focuses on researching and identifying the service needs of Finnish SMEs planning to initiate global operations and the SMEs with global operations are studied to identify the needs and gaps in the existing process. Service design tools and methods are used in the project to develop strategies to bridge the gap in the service flow to create an enhanced user experience. The thesis positively impacted WTC-Turku has adapted some of the suggested strategies. -
Business Administrator At ShriShri Sep 2016 - Apr 2018Turku Area, FinlandShri is a communication service provider to B2C customers and my tasks includeIdentifying the peers and involved in the day to day business operations.Making sure that there is no downtime in the service Framing the strategies in enhancing the customer experience while using a variety of Communication platforms
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Founder Of A StartupMoitele.Com Jan 2015 - Jun 2015Turku Area, FinlandMoiTele.com was started with an aim to provide quality internet telephony for B2C customers. Established an ecommerce platform for the telephony service I was also successful in presenting the service visually with an attractive and beautiful website and mobile applications.I had channelized so well that it could offer the best quality and support.In early 2016 Moitele.com was acquired by ‘Shri’
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Research TraineeTurun Yliopisto - University Of Turku Sep 2011 - Jun 2012Turku Area, FinlandHave good hands on experience of Animal cell culture Techniques, determined their cytokine response by quantitative PCR. Experiments with mouse Gut Primary Epithelial Cells and identifying the IL 18 expression through Western Blotting.
Swathi Guggilam Education Details
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Master Of Business Administration In Leadership & Service Design -
Biotechnology -
Raision AikuiskoulukeskusFinnish Language -
R.K.Degree CollegeTriple Major In Biotechnology, Microbiology, Biochemistry
Frequently Asked Questions about Swathi Guggilam
What company does Swathi Guggilam work for?
Swathi Guggilam works for Moitele.com
What is Swathi Guggilam's role at the current company?
Swathi Guggilam's current role is Service designer | Certified Scrum Master® | Entrepreneurship | Servant Leadership.
What schools did Swathi Guggilam attend?
Swathi Guggilam attended Turku University Of Applied Sciences, Andhra University, Raision Aikuiskoulukeskus, R.k.degree College.
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Swathi Guggilam
Turku -
Swathi Guggilam
St Augustine, Fl
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