Swathi Krishna Email & Phone Number

New York, New York, Us

Staff Product Designer for Addepar Product Language (APL) — Addepar's design system.

New York, New York, Us

Sr. Product Designer for Addepar Product Language (APL) — Addepar's design system.

New York, Ny, Us

Product Designer for the B2C team: • Work with multi-disciplinary teams to build features for our white-label ordering experience• Use Mixpanel data and output from opportunity workshops to identify areas of opportunity to increase conversions in our while-label ordering experience• Work closely with product to build and contribute to a prioritizing framework to shape the product roadmap • Work with data science and ENG teams to pitch & execute A/B tests that increased conversions 0.2-0.6%!• Built a Figma library for the B2C design system so that we can maintain designs systematically at scale Lead designer for Olo's design system: • Work with the core DS team to scale and establish processes for using and expanding the DS• Hold formal UI reviews with designers who are utilizing our nascent DS to ensure their designs follow DS patterns/guidelines• Oversaw the migration of our DS from Sketch to Figma and onboarded the team to Figma• Host a design UI forum for designers to ask visual design related questions, propose new components to the DS and ensure we're utilizing the DS consistently within our business units

New York, Ny, Us

Product Designer for the B2B team: • Created self-service features for our Dashboard tool that restaurants use to manage their digital ordering operations — improved onboarding to Olo's platform from a matter of weeks to secondsLead designer for Olo's design system: • Worked closely with front-end engineers to design and pilot a design system with upcoming B2B features• Evangelized the design system and assisted other teams who adopted it

San Francisco, Us

Shakti Collaborative showcases the narratives of South Asian women across various career paths, highlighting collective accomplishments and focusing on the untold - the perspectives on marriage, family, sexism and more that are often hidden behind closed doors. By focusing on the topics and factors that are typically stereotyped or unspoken of among South Asians, we aim to create a space for openness, bridge generational gaps and promote South Asian role models.Designed, branded and created www.shakticollaborative.co website on Squarespace. Created content for our Instagram page (https://instagram.com/shakticollaborative?igshid=YmMyMTA2M2Y=) and designed our monthly newsletter. Our website is officially down, and we have merged with Neythri Global.

Pittsburgh, Pa, Us

Responsible for applying human-centered design methodologies to consult and help clients develop effective business strategies, and design new products/services.In my role, I have:• Traveled nationwide to conduct in-person user interviews using Voyant• Analyzed 100+ user interviews and extracted themes, pain points and opportunities in order to provide research summaries for clients• Created customer journey maps• Used a variety of human-centered design frameworks (ex. bullseye mapping, impact matrices, storyboarding, business model canvas, etc.) to facilitate experience design workshops for stakeholders to establish a shared understanding of major themes surfaced from the user research and ideate on potential solutions. • Created decks to synthesize research findings and workshop engagements

Presented a talk titled "User Research: Your Ticket to Informing Business Strategy". The purpose of this talk was to discuss how companies evolving and innovating at a very rapid rate to keep up with the rate at which technology is advancing. Traditional, linear-thinking businesses (ex. industrial companies) are wildly unprepared to perform at the same rate as non-linear and forward-thinking businesses (ex. Uber, Facebook, Airbnb). However, a solution lies in using human-centered research to understand the needs of one’s customers and develop solutions that are innovative and strategic for the business.

Pittsburgh, Pennsylvania, Us

Responsible for applying creative solutions to a variety of projects in a fast-paced environment based on style guidelines and industry best practices for the world’s leading retailers.In my role, I have:• Provided data driven design decisions that would improve the user experience for clients’ apps / websites based on optimization analyses• Designed new features to enhance user experience for existing clients• Created UX wireframes and UI visual designs for responsive web, iOS and Android properties• Participated in and sometimes lead, client facing meetings to review designs or help solve usability issues• Collaborated with creative, project management, development, and quality assurance teams to ensure designs are developed as per mocks, client expectations and functional requirements before launch • Assisted in creating an internal design system that consists of reusable and configurable components that would allow developers to develop faster and smarter• Laid the foundation for various tools within the BB engagement platform• Created pitch designs highlighting technological capabilities for prospective clients• Organized and lead a cross-departmental committee to gather and discuss inspirational content that employees and teams can utilize to strive to improve the quality of its products• Worked with an AO to incorporate usability testing into the project process• Managed client relationship, created SOWs and and simultaneously designed multiple projects for an account • Managed the allocation of post-launch design requests for the creative team• Created design challenges for potential candidates to complete as part of the hiring process

New York, Ny, Us

UX Designer for the Creative Department as part of the Jumpstart program, working on several client accounts (Google, Northwell, Zytrec, Benadryll, TriBeca Music Festival, Haagen Dazs, Rhinocort).- Created competitive analyses decks- Attended meetings to gather client/user requirements- Developed user flows on Illustrator- Developed and annotated wireframes for mobile/desktop/tablet screens using Omnigraffle- Conducted and designed user test and collected data internally

Pittsburgh, Pa, Us

The ProtoLab conducts research at the intersection of social computing and design with the goal of developing tools, processes, and instructional techniques that change the way people solve complex problems creatively and collaboratively.Developed a design language and logo for Peer Presents, an application developed by a graduate researcher that encourages ideation and student participation in a classroom setting; worked in a scrum environment.http://protolab.cs.cmu.edu/

Pittsburgh, Pa, Us

Computing@CarnegieMellon67-262 Database DesignOrganizational Intelligence in the Information Age67-272 Application Design and Development (Grader)

New York, Ny, Us

Integrated a database into an existing Java web application in a corporate environment, while also learning how to collaborate with team members domestically and internationally for successfully releasing products.

Hicksville, Ny, Us

Designed different ad creatives for the rising startup, finalized iterations and presented design documents.

New Brunswick, Nj, Us

SAP Overall BtB (Back to Basics)- Sent out weekly Finance solution readiness status report to keep track of Technical Acceptance Test (TAT) and status of Finance team activities for the overall BtB initiative. - Replanned and loaded resources of IT and business activities for BtB initiative. SAP UAT GRC (User Acceptance Testing for Governance Risk and Compliance SAP module)- Consolidated hours for all Brazil/Mexico go-live activities for resource cost analysis- Validated master data - Ownership of UAT tester workbook and aggregation of all required fields for tracking- Created test sets and executed test scripts on HPQC- Assisted in the management and tracking of UAT to be completed as per schedule by sending constant updates, helping testers and attending meetings- Managed defects and lead daily meetings with AS to drive timely resolution- Followed up with testers to update test scripts as per Quality and Compliance reviewsTCO (Total Cost of Ownership) Process Map- Created a powerpoint as part of the Financial Transparency Team's initiative to visualize the process of how directors input cost/hours for employees and projects on the TM1 toolVendor Analysis- Partnered with another intern to compare and contrast apps that J&J employees could use to reward and recognize each otherIntern/Co-Op Symposium Organizing Committee- Part of the organizing committee to plan and execute the 4th Annual Intern/Co-Op Symposium at World Headquarters where over 250 interns and co-ops from NY, NJ and PA attended- Sent invites to VPs and ITLDP grads to be part of the panel and networking session of the symposium- Wrote up panelists bios and welcome documents for the event- Created follow-up survey and email to co-ops and interns- Helped with logistics on the day-of

Pittsburgh, Pa, Us

Worked on different projects for a Social and Decision Sciences professor: - Created a data scraping application using the Beautiful Soup python library- Created a survey using Qualtrics- Used Adobe Photoshop to create visual of action units that are triggered for different facial expressions

New York, Ny, Us

- Completed intern weekly assignments and attended agency seminars- Created 101 overviews for new business RFI's- Created competitive social decks for new business pitches using Tracx- Wrote for the Deutsch Inc. Blog (see below)- Created a "Best Practices for Using Tracx" deckClient: Lunesta- Created monthly scorecards - Site tracking Client: PNC- Weekly application by product report

Jana Seva Inc. is a non-profit organization that seeks to promote youth based volunteer service to orphanages and old age homes in India. As an administrative worker, I was responsible for sending emails asking for donations, sending donor receipts, making calls asking for donations and creating a database of the contact info. of donors and potential donors.

Bachelor Of Science (Bs) With University Honors, Information Systems

Education record