Swathy S

Swathy S Email and Phone Number

Workflow Specialist | Business Technology @B/R @ Bright River
Swathy S's Location
Chennai, Tamil Nadu, India, India
About Swathy S

At BR, I work with top eCommerce retailers, fashion brands, photographers, and others to streamline their repetitive image processes. With world-wide reach and on-site development staff, we can integrate with nearly any company's in-house system to provide significant savings in throughput and costs.I worked as a UGC Specialist and Data Quality Associate for a Home-Depot project with TCS for almost 3.3 years. As a UGC Specialist have been taking care of Site insights, ratings and reviews analysis, Q&A support and othersAs a Data Quality Associate have been taking care of Skus Digital content changes.

Swathy S's Current Company Details
Bright River

Bright River

View
Workflow Specialist | Business Technology @B/R
Swathy S Work Experience Details
  • Bright River
    Workflow Specialist
    Bright River Aug 2024 - Present
    Chennai, Tamil Nadu, India
    Spearheaded workflow optimization and integration efforts, driving efficiency and productivity gains across Business Relationship teams. Key responsibilities included:- Designed, implemented, and maintained seamless integrations between systems, ensuring data accuracy and consistency.- Provided level 2 and 3 support for service desk tickets, resolving complex technical issues and escalating when necessary.- Developed and implemented workflow automations, streamlining processes and reducing manual errors.- Analyzed workflow metrics and KPIs to identify areas for improvement, recommending process enhancements to stakeholders.- Ensured compliance with ITIL best practices and industry standards for workflow management and service desk operations.
  • Bright River
    Client Success Executive
    Bright River Nov 2022 - Jul 2024
    Chennai, Tamil Nadu, India
    Bright River is the visual content solutions provider of choice for many of the shopping experiences that help convert customers from browsing to purchasing, and enable studios to streamline their visual content production for fast pace product turnover.I'm one of the CSE here in india. I work for Netherlands & US clients majorly like Accenturesong.com, Harrods, Showlabs, Ynap, ClubMonaco,1Worldsync, IDX and etc• Initiate, oversee and implement new client accounts and workflows, specifically related to intake, onboarding, quality control, traffic capacity, and live production.• Contacting clients concerning day-to-day operations, responsible for positive and solution-oriented communication for company confidence. • Create reporting and documentation to ensure accurate volume tracking Manage with both client and internal team expectations regarding available capability and prioritization.
  • Tata Consultancy Services
    Senior Process Associate
    Tata Consultancy Services Feb 2021 - Aug 2022
    Chennai, Tamil Nadu, India
    I was into 2 different roles (UGC Specialist & Data Quality for Home depot.ca). Who majorly takes care of Website Reviews and Ratings, website digital changes, Marketing copy, features,Images and videos for the overall Homedepot. ca site.
  • Tata Consultancy Services
    Process Associate
    Tata Consultancy Services May 2019 - Feb 2021
    Chennai, Tamil Nadu, India
  • Sutherland
    Customer Service Representative
    Sutherland Oct 2017 - Feb 2019
    Chennai, Tamil Nadu, India
    Initially joined them as customer support Executive for Amazon Project and within 8 months of time promoted as an acting Team leader.

Swathy S Education Details

Frequently Asked Questions about Swathy S

What company does Swathy S work for?

Swathy S works for Bright River

What is Swathy S's role at the current company?

Swathy S's current role is Workflow Specialist | Business Technology @B/R.

What schools did Swathy S attend?

Swathy S attended Dhanalakshmi Srinivasan Engineering College.

Not the Swathy S you were looking for?

  • Swathy S

    Web Content Writer | Seo Analyst
    Chennai
  • Swathy S

    Currently Academic Counsellor & Sales Professional
    Kochi
  • Swathy S

    E-Commerce |Amazon Catalog Specialist | Account Management | Amazon & Walmart Marketplace Specialist | Listings Optimization | Expertise In End-To-End Amazon & Walmart Management
    Bengaluru
    1
    amazonexpertz.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.