Swati B

Swati B Email and Phone Number

Associate Customer Success Manager | B2B SaaS | Strong Client Relationships | Problem Solver Extraordinaire | Passionate about Helping Businesses Succeed πŸš€ @ Informatica
redwood city, california, united states
Swati B's Location
Bengaluru, Karnataka, India, India
About Swati B

Having worked in the SaaS and e-commerce sectors for more than nine years, I have a solid understanding of how to increase client adoption, maintain high retention rates, and boost CLTV.I have a strong desire to establish trusting bonds with clients and serve as their internal spokesman for the business. I take a proactive stance, anticipating problems and collaborating with the engineering and product teams to make sure customer input is incorporated into the creation of new products. As a result, there has been a notable improvement in product offerings and an improvement in the overall client experience.My dedication to client success goes beyond just solving problems. My primary objective is to provide our clients with the necessary information and tools to maximise the value of our products through education.My goal is to continue evolving as a leader in customer success, driving satisfaction and loyalty through innovative strategies and a customer-first mindset.

Swati B's Current Company Details
Informatica

Informatica

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Associate Customer Success Manager | B2B SaaS | Strong Client Relationships | Problem Solver Extraordinaire | Passionate about Helping Businesses Succeed πŸš€
redwood city, california, united states
Website:
informatica.com
Employees:
4901
Swati B Work Experience Details
  • Informatica
    Associate Customer Success Manager
    Informatica Jul 2024 - Present
    Bengaluru, Karnataka, India
  • Factsuite
    Customer Success Manager
    Factsuite Nov 2023 - Feb 2024
    Bengaluru, Karnataka, India
  • Locationiq
    Account Manager
    Locationiq Oct 2019 - Sep 2023
  • Foodybuddy
    Business Development Manager
    Foodybuddy Sep 2018 - Sep 2019
    Bengaluru, Karnataka, India
  • Amazon
    Quality Specialist
    Amazon Dec 2014 - Sep 2018
    Hyderabad, Telangana, India

Swati B Education Details

Frequently Asked Questions about Swati B

What company does Swati B work for?

Swati B works for Informatica

What is Swati B's role at the current company?

Swati B's current role is Associate Customer Success Manager | B2B SaaS | Strong Client Relationships | Problem Solver Extraordinaire | Passionate about Helping Businesses Succeed πŸš€.

What schools did Swati B attend?

Swati B attended Department Of Management Studies, Gayatri Vidya Parishad College For Degree And Pg Courses (A).

Who are Swati B's colleagues?

Swati B's colleagues are Augusto Rato, Mayara Louse, Yumi Shirayanagi, Alex Ferreira, Tresor Nkulu, Iwan Kurni, Alessia Badia.

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