Answering telephone calls and receiving/meeting/escorting visitors, referring to appropriate staff members· Scheduling appointments, meetings and arranging for conference rooms;· Managing files, preparing file folders and transferring old files to be archived;· Scanning equipment· Preparing documents (correspondence, memoranda, cables, diplomatic notes, etc.)· Sending and retrieving materials by facsimile;· Copying and collating materials;· Preparing Time and Attendance (TATEL)· Preparing travel orders and handling travel arrangements;· Preparing travel, taxi and other vouchers· Drafting country clearance requests· Composing NATO documents · Generate PII documents

Worked independent and with other staff to serve the community and administrative staff.. Maintain an organized and easily accessible to filing and documentation system in accordance to office policy. Establish and maintain an effective organize system to ensure that my workflow in the office is effective and efficient. • Support for instructional service contract at USPTO. • Running and compiling reports for the contract withheld. • Compiling schedules • Entering and updating events/ sessions in Learning Management (LM). • Setting up Webex meetings and record attendance. • Maintaining confidential information within clients and company • Additional administration duties

• Worked closely with Youth Development Specialist in a highly effective student-centered learning environment. • Promoted career awareness, exploration, and planning. • Assisted with the development of appropriate life and social skills of enrolled clients. • Exercised verbal and other techniques to de-escalate conflicts, tensions, fights or other disturbances. • Identified and resolves problems in a timely manner; Gathers and analyzes information skillfully; develops alternative solutions; uses reasoning even when dealing with emotional topics. • Maintained confidentiality with students’ information and provides extensive support for student and familiesFacilitated after school programs to enrich minority students in a safe and supportive environment where ideas and opinions are valued. • Participated in Circle Training, which fosters the capacity to become more empathetic and understand the emotions of others while learning how to listen to our students. • Provided participants onto needed supports including, but not limited to mental health services, medical care, benefits/social services, or academic support/tutoring

• Helped upper-level staff coordinate and run events for the public, non-profits, schools, federal workers, etc• Managed catering, audio and visual, and housekeeping staff members• Collaborated with affiliated organizations to coordinate events for prospective clients• Strategically resolved intricate events by seeking available resources

• Recruited to provide administrative support in a fast-paced school setting for the Seneca Valley High School ACES Coach. Maintained confidentiality with sensitive student information and personal matters. Served as a staff member to the growing success of the ACES program in Seneca Valley. • Demonstrated excellent interpersonal skills. • Increased efficiency by producing standard documents for invoices and permission slips.