Swati Goyal Email and Phone Number

- Leading product strategy, solving problems & driving outcomes for businesses, consumers, content creators, advertisers- Product Roadmapping & prioritization based on engineering cost & impact opportunity- Defining Product milestones, success criteria (goal metric, guardrails)and MVP features- Maximizing impact by building evidence based products and making iterate/ship/no-ship decisions using a mix of qualitative & quantitative data (experimentation, user & competitor research)- Leading Eng teams & partnering with XFNs (design, data, uxr,pmm) to drive e2e execution from ideation to launch

- Led the strategy and launch of CRM, CPQ and Marketing products enabling marketing to bring more qualified leads via campaigns, sales teams to close deals quickly and support teams to offer best in class customer service at low cost- Standardized marketing, sales and support processes across multiple business divisions and geographies enabling Trimble to leverage synergies across divisions and maximize efficiency- Increased sales productivity and reduced average sales cycle length by automating quoting process, product bundles and discount approvals- Lowered cost of service and average handle time by launching skill based case routing, Knowledge Base & integrating Salesforce with Oracle to provide 360 degree Customer view, automating upsell/renewal processesTechnologies used: Salesforce, Marketo, Hubspot, Apttus, Oracle, Zendesk, Netsuite

Lead end to end , Digital Transformation projects at clients in Retail, Financial, Technology and Non- Profit sector. Products launched: Salesforce CRM, BigMachines CPQ, Apttus CPQ, Partner CommunitiesDrove the Product strategic direction based on Industry led best practices, Process Optimization and Standardization. Lead Engineering Teams through Iterative design approach using "Joint Application Design Sessions" and "Sprint Demos" for developing improved Product Increments. Mapped Business Objectives to Product Features and KPIs. Responsible for defining Enterprise Architecture & Enterprise Data Model; Integrations and Data Mapping.

Developed a Retail Management Application using Spring/Struts framework for tracking & resolving product related queries . Responsible for requirements gathering, screen prototyping, coding, generating technical specifications and test cases