Swati Sanghadia Email and Phone Number
Swati Sanghadia personal email
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A visionary leader with a hands-on approach to operational excellence and a knack for driving sustainable growth in startup environments. With a proven track record of optimizing operations, developing scalable processes, and leading cross-functional teams to success, I excel in transforming ideas into actionable strategies that result in substantial revenue growth and enhanced customer experiences.Certified as a Lean Six Sigma Black Belt executive, I am committed to fostering efficiency and excellence within organizations. My experience in spearheading initiatives from ideation to execution has consistently delivered impressive results, demonstrating my ability to navigate complex challenges and capitalize on opportunities in fast-paced settings.I am passionate about building high-performing teams and cultivating a culture of continuous improvement. By leveraging my expertise in operational strategy and process optimization, I help startups scale effectively while maintaining agility and innovation.Key Proficiencies:• Cross-functional Team Leadership • Entrepreneurial Acumen• SAAS• Operations Management • Strategic Planning • Stakeholder Management• Project Life-Cycle Management • Product Development• Google Business Profile Specialist • Google Street View Specialist• Sales Strategy & Revenue Generation • • B2B Marketing • Quality Assurance • Supply Chain Management • Client Servicing• Customer Acquisition • Client Relationship Management • Issue Resolution• Vendor Liaisons & Contract Review • Territory Management• Portfolio Management • Performance Analysis • Employee Retention• Marketing Strategy • Training & Mentoring • Time Management• Process Optimization
Findmyschool
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FounderFindmyschool Dec 2024 - Present
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Chief Operating OfficerEchobooom Management And Entrepreneurial Solutions Jan 2023 - Dec 2024Mumbai , Maharashtra , In -
Director Of OperationsEchobooom Management And Entrepreneurial Solutions Aug 2020 - Jan 2023Mumbai , Maharashtra , In- Leading a team of 36+ including between various departments like customer service, IT, administration and photography.- Formulated an SOP for all the stakeholders within the team to ensure optimal client satisfaction. - Conducted performance audits on six regional units and implemented process improvement regulations to increase efficiency by 21%.- Managing the cross-functional teams to ensure on-time delivery of services for ~2K customers on a monthly basis.- Monitoring teams' performances as per the metrics provided that helped in securing 0 attrition during Covid second wave.Single-handedly, resolved 20+ escalations w.r.t. the tickets raised by the customers via email or other channels on a daily basis.Key Achievements- Designed, developed and architected the most useful CRM software using Linux, Apache, MySQL, and PHP at a cheap price.* - Planned and formulated strategies to complete the work in 21 days against the proposed 30 days of stipulated timeframe.- Maintained an avg. TAT of <36 hours for the resolution of issues that resulted in an 80% decrease in customer issues.- Finalized the pay structure for photographers that resulted in less than 10% attrition in the photography team.
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Independent Business OwnerClearwater Inc Jun 2013 - Jun 2020✪ Upskilled ~200 sales contractors via effective training and trained 15+ candidates✪ Drove powerful sales impact with 40+ contractors to generate 8K+ new donor bases for clientsKey Functions:• HR Policy & Employee Retention• Requirements Gathering• Client Acquisition• Territory ManagementKey Contributions:• Led a team of 80+ comprising of Admin, Sales, and HR professionals across Bengaluru and Vishakhapatnam• Screened resumes to set up interviews for the recruitment process and hire potential candidates• Gained understanding of profit management & introduced perks like incentives, bonuses and prizes• Streamlined process of requirement gathering, communication channels, and providing updates• Generated revenue for the clients by organizing multiple campaigns to boost brand Identity• Liaised with the clients to gauge expectations and carried out effective territory management -
Professional Resource MobiliserLegion Group Nov 2011 - May 2013Москва, Ru✪ Successfully handled entire organizational process in the absence of the CEO and outperformed duties✪ Played a key role in establishing the first outstation location in Bengaluru with a team of 15✪ Secured INR 1 Cr. worth revenue for the clients on a yearly basis, from its inception✪ Raised ~ INR 1.5 L MoM for Plan India, HelpAge India and SOS Children's Villages of IndiaKey Functions:• Sales Strategy• Process OptimizationKey Contributions:• Led 20+ resource mobilisers in Sales, Marketing, Branding and Training while reporting to the proprietor• Pioneered a training method for sales executives and reduced TAT of first sale from 9 days to 3 days• Organized and presided over team meetings, motivated and incentivized the sales executives
Swati Sanghadia Skills
Swati Sanghadia Education Details
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Pune UniversityTelecommunications Engineering -
Mithibai CollegeScience
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University Of MumbaiHsc
Frequently Asked Questions about Swati Sanghadia
What company does Swati Sanghadia work for?
Swati Sanghadia works for Findmyschool
What is Swati Sanghadia's role at the current company?
Swati Sanghadia's current role is Founder at @Findmyschool (Pre incubated at @NSRCEL - IIM - Bangalore) ! Building at the convergence of consumer tech and edtech !.
What is Swati Sanghadia's email address?
Swati Sanghadia's email address is sw****@****ail.com
What schools did Swati Sanghadia attend?
Swati Sanghadia attended Pune University, Mithibai College, University Of Mumbai.
What are some of Swati Sanghadia's interests?
Swati Sanghadia has interest in Children.
What skills is Swati Sanghadia known for?
Swati Sanghadia has skills like Team Management, Business Development, Sales, Direct Sales, Recruiting, Team Leadership, Cross Functional Team Leadership, Business Strategy, Data Entry, Performance Improvement, Self Confidence, Interviewing.
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