Swati Tomar Email and Phone Number

• Account Management: Oversee recruitment operations for multiple high-value clients, ensuring the fulfillment of client requirements and the delivery of exceptional service.• Team Leadership: Manage a team of recruiters, provide daily guidance, set performance goals, and conducting regular performance reviews. Foster a collaborative environment that encourages continuous learning and professional growth.• Client Relations: Establish and maintain strong relationships with clients, addressing any concerns or escalations swiftly and effectively. Implement strategies to enhance client satisfaction and retention.• Strategic Recruitment Planning: Develop and execute recruitment strategies that align with clients’ business objectives. Monitor market trends to adjust recruitment strategies as needed.• Escalation Management: Proactively handle and resolve operational challenges and client issues to ensure smooth recruitment processes and maintain high levels of client trust.

• Recruitment Lifecycle Management: Oversaw the end-to-end recruitment process for clients across IT, Engineering, and Clinical/Pharmaceutical sectors. Managed requisitions from initial understanding to final offer.• Stakeholder Engagement: Built and maintained effective relationships with hiring managers, procurement teams, and MSPs. Provided guidance on recruitment processes and best practices.• Market Expansion: Identified and capitalized on opportunities to increase market share by developing strategic relationships and understanding clients' evolving needs.• Client Communication: Managed client interactions, including regular status updates and feedback sessions. Ensured timely resolution of client concerns and escalations.• Forecasting & Metrics: Monitored and forecasted upcoming hiring needs. Analyzed scorecard reviews to identify areas for improvement and implement action plans.

• Recruitment Process Management: Managed the entire recruitment lifecycle, including candidate sourcing, screening, interviewing, and selection. Ensured candidates met client specifications and job requirements.• Training & Development: Identified training needs for internal recruiters and redesigned training modules to enhance team performance. Conducted workshops and one-on-one coaching to improve recruitment skills.• Client & Candidate Interaction: Engaged with clients and candidates to understand requirements and provide updates. Coordinated technical and personal interviews, ensuring a smooth process for all parties.• Sourcing & Screening: Utilized various sourcing channels, including job boards, social media, and networking, to identify potential candidates. Conducted thorough screenings and pre-submission interviews.• Negotiation & Offer Management: Negotiated offers with candidates, ensuring alignment with client expectations and budget constraints. Managed offer acceptance and onboarding processes.• Technology Utilization: Leveraged ATS systems like Bullhorn to streamline recruitment activities and maintain an organized candidate database. Monitored performance metrics to optimize recruitment efforts.