A dynamic professional with nearly 14+ years of experience in Sales ,Operations Management, Credits, Customer Service Operations, and Retention in Telecom, DTH and Finance Verticals. A pro in Lesioning with partners and creating new alliances to create a win win situation for all. Expertise in managing all service operations key focus on top line / bottom line profitability thereby ensuring optimal utilization of resources. Deft at identifying patterns in the fraudulent usage and investigating the fraud elements observed. Learned to value commitment and goal-setting, time bound & result oriented mission & initiatives. Deft at handling day to day activities in co-ordination with internal / external departments for smooth business operations. Experience of handling credit and collection and operations and retaining customers churning out due to C&C reasons. Exceptionally well organized with a record of accomplishment that demonstrates self-motivation, creativity and initiatives to achieve both personal and corporate goals.Specialties: In Direct SalesOperations ManagementProcess ImprovementKey Relationship ManagementCredit OperationsRetentionResource Management TrainingContent Writing