Customer Support Executive
Noida, Uttar Pradesh, India
- Delivered exceptional customer service by handling postpaid billing and service inquiries for VI (Vodafone Idea) customers through inbound calls.
- Consistently ranked as a top performer in TNPS (Transactional Net Promoter Score), reflecting high customer satisfaction and loyalty.
- Resolved customer complaints with efficiency, ensuring high retention rates and satisfaction.
- Provided clear and detailed information on postpaid plans, billing cycles, and other… Show more
- Provided clear and detailed information on postpaid plans, billing cycles, and other services.
- Effectively troubleshot and resolved technical issues related to postpaid services.