As the head coach, I design and develop training programs that are delivered via online, mobile apps and in person in 1:1 or Group settings. These programs are designed to develop strength and muscle mass. Over the course of 3 years we have launched programs specifically catering to runners, post partum recovery, hikers and hip hop dancers.

Amazon Brand Registry is an authoritative list of verified brands that sell on Amazon. The mission is to help make Amazon a safe place for brands to sell. My role on this team is to promote more brand exclusive products such as A+, Wine, Sponsored Display , Advertising within Amazon to use Brand identification data and make brand building tools more accurately accessible. Here are some of my notable achievements to date-1. Led Brand Registry's Organizational planning (OP) for 2022, 2023 and 2024- Drove feature prioritization, headcount allocation and put together roadmap for 2024. The outcome was a cross-functional working backwards plan to meet the yearly goals . This was presented to VP and Director, Brand protection. 2. Leading a mandatory service migration across 210 teams in WW Stores organization in Amazon with the goal of deprecating dated service. Launch a new Native AWS GraphQL based service to meet the scalability and availability requirements with exponential brand growth on Amazon since 2021.3. Developed Brand Registry's Data handling program- Make Brand registry data more accessible through APIs, SNS Simple notification services and EDX/Redshift offline data sets. 4. Led the technical integrations with Amazon Books tech and Brand registry to allow publishers and books brands to enroll in Amazon Brand registry without a registered Trademark (TM). 5. Led software development reporting process for Brand registry software (team size- 40)- Report on project status, new injections and keeping the team honest with annual commitments. Host monthly roadmap prioritization meetings to accelerate two way door decisions, advising the Director of Brand Registry and Experience team.

Defined and launched key API onboarding metrics for GiftCard API integrations on a Quicksight Dashboard for internal use by business and tech. With this launch, we improved visibility into the partner integration/ onboarding process by 4x times. The dashboard eliminates the manual hours spent in reporting, it cuts down the lag time in reporting from 30 days to near real-time.

Responsible for Integrating B2B partners (Epay, Blackhawk, Bytendance JP, CheckfreePay etc) onto the Amazon Gift Card on Demand (AGCOD) API. Gift card API drives $2.35B revenue. - Increased lead generation by 57% (YoY) in NA alone by launching customer facing technical documentation https://developer.amazon.com/docs/incentives-api/incentives-api.html-Implemented Salesforce Service cloud solutions for managing customer contacts - Provided technical integration solutions, onboarding and ongoing technical support to external partners

Automated manual operations tasks for fulfilling B2B bulk Giftcard online ordering portal-Amazon incentives prime/audible subscriptions and product vouchers. Created a forecast model for sales based on Seasonal AREMALaunched global third party printer integration to cut out the manual ordering process for Physical Gift card printing

¥ Created proof of concepts and aligned requirements to build product roadmap for robotics in south and central Asia¥ Developed processes to streamline documentation within the company and ensure 100% process adoption¥ Authored and managed enterprise knowledge database for internal and external stakeholders¥ Managed external communications with stakeholders and prospective customer pipeline for consumer robotics in the United States

• Successfully planned, executed and launched 222 experiments globally spanning 12-14 consumer product teams within PayPal • Optimized experiment lifecycle and cut down the process steps by 50% reducing downtime and time to launch by 3x• Within 4 months, operationalized the a/b testing workflow to increase accountability with a multi-point check system• Led the initiative to revamp the team wiki & market experimentation within Paypal developer community.• Represented the experimentation team in senior management meetings for product delivery and provided a/b testing insights• Launched repeat transaction feature to encourage consistent payment habit in consumerso Increased Revenue (+3%), Payment volume (+1%), Transaction/customer (+1%). Incremental revenue of $380k/month. o Increased average transaction size by 50%. (moved customers from coffee splitting to rent transfer behavior)• Took complete ownership of experimentation framework and execution for Cross Border Trade Directory Initiative in US• Executed global roll out for PayPal Debit MasterCard New web experience that led to Increase in consumer contact rate by 25%• Played an integral part in ideation and execution for the experiment launch of consumer choice of funding instrument. Helped determine KPIs/ metrics - Switch rate, Payment conversion, adoption, Share of checkout.• Primary consultant for A/B testing ideas to integrate international money transfer service Xoom into PayPal’s core Peer to Peer transaction flow to increase TPV and conversion by 25%

• Developed Wire-­‐frames & defined implementation framework to ensure customer success through effective onboarding.• Voice of the customer in scope meetings- Negotiated features in triage that increase adoption• Improved customer engagement by 145% in 3 months by implementing engagement plans• Authored marketing material, release notes and customer success plan covering sales to post implementation support.• Gathered requirements, drafted product spec documentation and defined scope for each sprint release.• Took initiative to built JSON for patient reported outcomes on mobile and web app

Managed Communication for PMI Puget Sound chapter events and meetingsChief editor and content manager for newsletters and Social media page.Reported directly to Vice president, Communications and manage the communications team

Increased site operational efficiency by streamlining telephonic traffic and designing tools for quick reference documents.Achieved 0-5% error rates by overseeing student payments, cashiering, banking and exam proctoring processes.Provided customer services to students, instructors, property management and support staffReviewed and checked University policies, processes and procedures related to site operationsWorked with Enrollment, Academics, the Business Office, Facilities to resolve student or site issues Created & maintained database for monitoring budget, create reports and manage correspondence

Led & Managed a team of 5 and worked with the National Federation of Blind to market the K-NFB reader Mobile AppWorked with Washington State Legislative Senator to obtain his support in spreading awareness on KNFB Reading TechnologyFormulated periodic Project status reports and successfully secured 3 new collaborators globallyIncreased sales by 10% within six months of marketing consultingReported directly to the Business development and Product lead at corporate headquarters of NFB, James Gashel

Engaged clients in on-boarding, training and licensing of cloud based clinical trial management product suite Developed Wire-frames and mind maps for building test cases and defining on-boarding processDevised client engagement & process improvement plans and designed electronic case report forms Evaluated client's feedback and requirements on a regular basis and drafted feature requests for the product Attended design meetings and liaised with software development teams to lay out use cases Led team in upgrade process on salesforce platform for all the clients after every product release Co-ordinated with team members for International service projects and managed deliverables within timeline Gathered information from industry expert's speeches and transcribed them for newsletters

Title Description: Lead Research Coordinator for multiple observational, Therapeutic and Device Clinical Trials conducted at Max Health Care Hospitals.Managed clinical research projects as single point of contact for patients, doctors, pharmaceutical companies and regulatory bodies. Scheduled & conducted patient visits by drug routines and ensured strict adherence to Good Clinical Practice(GCP) Monitored and reported patient adverse and/or serious adverse events promptly to maintain patient safety Handled complete paper-work related to administration and maintained legal compliance for the project Translated clinical data from paper to electronic data capture systems to report progress of the study with a turn around time of three days Resolved queries raised from data management teams within stipulated time to ensure high compliance rate Trained hospital research staff on Clinical research guidelines and worked towards emergency management