AeroLeads people directory · profile
Swayam Rawla Email & Phone Number
Director, Customer Success
at
Posit PBC
1 work email found
@symplr.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Director, Customer Success
Location
San Francisco Bay Area, United States, United States
Company size
Who is Swayam Rawla? Overview
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Quick answer
Swayam Rawla is listed as Director, Customer Success at Posit PBC, a company with 449 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at symplr.com and a matched LinkedIn profile for Swayam Rawla.
Swayam Rawla previously worked as Director, Customer Success and Support Operations at Symplr and GM, CX Practice at Excers Inc.. Swayam Rawla holds B.A., Philosophy And Political Science from University Of Southern California.
Company email context
Email format at Posit PBC
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{first_initial}{last}@symplr.com
86% confidence
AeroLeads found 1 current-domain work email signal for Swayam Rawla. Compare company email patterns before reaching out.
Profile bio
About Swayam Rawla
Deep experience in building and leading SaaS Customer Success and Professional Services teams, delivering value to enterprise Retail, Hospitality, and Manufacturing customers. Expertise in client management, renewal, expansion, and Success operations, partnership with SaaS Sales, Marketing, and Product leaders.Operational Customer Experience Management Certified
Current workplace
Swayam Rawla's current company
Company context helps verify the profile and gives searchers a useful next step.
Posit Pbc
10 roles
Swayam Rawla work experience
A career timeline built from the work history available for this profile.
Director, Customer Success And Support Operations
CurrentResponsible for Customer Success and Support strategy, processes, and technology for over 30 CSMs and over 100 Support agents. Designing and building cross-functional programs to drive sales, influence product roadmap, and maximize customer value.
Feb 2023 - Present
Gm, Cx Practice
Built and led Customer Success and professional services team to partner with industry leading CX SaaS providers and deliver outstanding value to Fortune 1000 Retail, Hospitality, and Manufacturing clients. Responsible for P&L, forecasting, retention, and expansion. Delivered 6X growth in revenue and headcount under management with world class customer NPS.
Feb 2021 - Jan 2023
Director, Cx Practice
Jan 2019 - Feb 2021
Manager, Partner Success
Founding member of Partner Success function, expanding Medallia’s delivery capabilities and enabling partners to sell, deliver, and help our mutual customers realize value. Heavily focused on Market Research partners and Fortune 500 Retail clients; grew footprint from $0 to $20M in revenue in 1.5 years, managed over half of all partner revenue.
Jun 2015 - Oct 2016
Manager, Customer Success
Owned post-sale relationship with 8-10 Fortune 1000 Retail, Hospitality, and B2B companies, responsible for all aspects of customer success with Medallia’s SaaS platform. Delivered 100% retention rate with world class NPS.
Jan 2014 - Jun 2015
Senior Analyst
Jan 2013 - Jan 2014
Analyst
Oct 2011 - Jan 2013
Consultant
Feb 2010 - Sep 2011
Management Intern, Summer 2006 And 2007
Quest Industries, Llc
Jun 2007 - Aug 2007
1 education record
Swayam Rawla education
-
University Of Southern California
FAQ
Frequently asked questions about Swayam Rawla
Quick answers generated from the profile data available on this page.
What company does Swayam Rawla work for?
Swayam Rawla works for Posit PBC.
What is Swayam Rawla's role at Posit PBC?
Swayam Rawla is listed as Director, Customer Success at Posit PBC.
What is Swayam Rawla's email address?
AeroLeads has found 1 work email signal at @symplr.com for Swayam Rawla at Posit PBC.
Where is Swayam Rawla based?
Swayam Rawla is based in San Francisco Bay Area, United States, United States while working with Posit PBC.
What companies has Swayam Rawla worked for?
Swayam Rawla has worked for Posit Pbc, Symplr, Excers Inc., Medallia, and O9 Solutions.
How can I contact Swayam Rawla?
You can use AeroLeads to view verified contact signals for Swayam Rawla at Posit PBC, including work email, phone, and LinkedIn data when available.
What schools did Swayam Rawla attend?
Swayam Rawla holds B.A., Philosophy And Political Science from University Of Southern California.
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