Sangwoo Daniel Kim Email & Phone Number

Seoul, Kr

Seocho District, Seoul, South Korea

We encourage people to “be natural, stay natural".

Songpa District, Seoul, South Korea

Nearthlab is the world's leading provider of autonomous drone solutions outstanding in the renewable energy industry. We bring a new perspective to the world through drones.(Check out our site: https://nearthlab.com)- Empowered and motivated the entire organization to achieve our mission and goals as the head of CEO Office by devising and operating weekly performance check-in meetings (the committee system) and improving the sales and CRM system (Salesforce Sales Cloud).- Took for the company's knowledge management, ensuring the seamless flow of information by developing systems such as Confluence, Slack.- Built from scratch and initial-operated essential internal processes, such as the legal process, to strengthen the company's internal controls in prepartion for the IPO.- Delivered ad hoc but critical projects requested by the CEO and COO to get the mission off the ground, such as relocation and an equity compensation program.

Gangnam District, Seoul, South Korea

* Double-hatted- Fostered the mission-driven organization through leading People, Culture, and Legal teams at global level.

Gangnam District, Seoul, South Korea

- Built a playground where employees (crews) can build innovative and cutting-edge products.- Led two teams of People and Culture, in charge of culture, business management, talent strategy, talent acquisition and management, benefits, and others to improve crews' experience around the globe.- Oversaw and supported global talents and offices in Europe and the USA to make big things from the ground up.- Focused on helping crews stay aligned and focused.

Gangnam District, Seoul, South Korea

FASTFIVE is a leading co-working space based in Korea. We try to maximize the quality of life by minimizing the burdens in daily life.(Check out our site: https://fastfive.co.kr)- Was responsible for building and nurturing a robust community for business professionals.- Launched 4 new programs, growing a number of participants by ~4x.- Introduced a brand-new product (Gather) to improve online event experience under a pandemic situation.

Gangnam District, Seoul, South Korea

- Oversaw all complimentary services for work such as office environments(cleaning, air quality, and security guard), internet, unlimited food & beverage(fresh coffee, craft beer, cereals and milk), and others.- Focused on maximizing customer experience under the limited resource. (Customer satisfaction: +XX%, Cost reduction: -XX%)- Developed and streamlined ex/internal processes to improve customer satisfaction.

Gangnam District, Seoul, South Korea

Soomgo (YCw2017) is a marketplace that helps local service providers such as movers, piano teachers and wedding planners find new customers. We help freelancers and small businesses succeed.(Check out our site : https://soomgo.com)- Was in charge of acquiring, nurturing, and retaining local professional service providers (Pros) as the Sales Lead.- Successfully built a profitable inside sales and retention team from ground zero. (ROI: +XX%, Employee turnover rate in 2018: 10%)- Raised a series B round fund of $11M from top-tier venture capital firms such as IMM Investment, Atinum, TBT, Y Combinators, and others.

Seoul, South Korea

Market Kurly is a leading online grocery service based in Korea.(Check out our site : https://kurly.com)- Developed a category strategy, growing revenues of categories by 30+%.- Identified unserved, underserved, or overserved selection to create action plans.- Launched two new services for enterprises.

Jeju, South Korea

* 2-month contractOShare is a platform for travelers to Jeju, Korea. We provide travel contents and rent various travel equipments such as hiking/camping/snorkeling gears with pick-up & delivery service. The team was founded in January 2016 by three young prospects and is backed by Youngil Lee, a founder of Com2uS and the top-tier venture capital, BonAngels Venture Partners, Inc.(Check out our site: http://oshare.kr)- Set up key metrics and strategic initiatives, and defined the duties and the responsibilities of each job to scale up the founder's team.- Developed product management process to decrease operation costs and improve customer satisfaction.

Gangnam District, Seoul, South Korea

WashApp Korea helps customers look neat and stylish with a few touch and no stress through a combination of technology and awesome customer service. In September 2014, we launched CLEAN BASKET, the first and the best on-demand laundry service in Korea.(Check out our site: http://cleanbasket.co.kr)- Built a 40-50 employees company after joining when a company was <10 employees (a second hire of HQ).- Raised a series A round fund of $1M from top-tier venture capital firms, BonAngels Venture Partners, Inc. and Capstone Partners, LLC.- Set up all operations including logistics, laundry, and packaging, and defined the duties and the responsibilities of each job.- Drove rapid but robust growth of 578% YoY (CMGR 14%) through expanding areas and building partnerships with SK planet (11st), Samsung Card, Hyundai Card, and others. (Revenue of 2016 : $0.6M).- Evaluated the economics of districts to decide where to enter or to shut down to improve profitability.- Analyzed metrics of pickup/delivery staffs including on-time visit, routing, and service to increase customer satisfaction.- Calculated customer acquisition cost and life time value, leading to refine customer acquisition/loyalty strategy.- Managed and headed a product team (5 members), launching products for customers and staffs (4 applications, 3 websites).- Oversaw all facets of operations and finance including fulfillment, laundry inventory management, production runs, packaging, customer service, human resources, financial reporting, accounting, and legal.

Yeouido, Seoul

Hyundai Card∙Life∙Capital∙Commercial is finance affiliates of Hyundai Motor Group.- Worked at Business Strategy Team of Life Insurance.- Managed key metrics and strategic initiatives for several divisions such as IT, Marketing, Compliance, and Asset Management (totally <100 employees) and co-worked with leaders of divisions/teams to achieve goals.- Helped writing most of business reports and completing ad hoc projects for a CEO/CSO through creating decks, analyzing numbers, and interviewing internal employees.- Analyzed old customers by several metrics and identified target segments, reducing customer churn. (Customer recovery rate: X%)- Developed a digitization strategy, launching a pioneering product (an all-in-one application for sales staffs).- Diagnosed issues of a tied agent channel (face-to-face), leading to improve agent satisfaction and boost sales. (Agent satisfaction: +X%)- Managed $189M foreign fundraising process, successfully closing a deal by Fubon, the biggest financial group in Taiwan.

Sinchon, Seoul

WarmMeal is an O2O(offline-to-online) startup connecting restaurants near campus to university students.- Wrote a business plan and developed a brand identity.- Prototyped a website for our customer and managed a lead developer to launch the product.- Successfully established business relationship with more than 20 businesses.

Jongno District, Seoul, South Korea

- Interned at a corporate strategy case team for a local leading F&B company (<5 members).- Conducted market analysis to estimate the client’s growth potential and design key success factors, leading to make survive-or-die decisions for each brand.

Gangnam District, Seoul, South Korea

- Interned at a B2B marketing strategy revisit case team for a global leading steel company (<5 members).- Analyzed the buying patterns of customers in order to identify and understand market segments.- Conducted the analysis of competitors’ strategies for benchmarks.

Bachelor Of Business Administration (B.B.A.), Business Administration

Activities and Societies: President at Masters of Supply Chain (SCM, Service Management)Awarded Honors in Fall 2011, High Honors in Fall.

Education record