Sansonia Weddle

Sansonia Weddle Email and Phone Number

Principal Unified Collaboration Architect\VoIP Operations and Support Engineer\Network Engineer @ Plains All American
Sugar Land, TX, US
Sansonia Weddle's Location
Sugar Land, Texas, United States, United States
Sansonia Weddle's Contact Details

Sansonia Weddle work email

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About Sansonia Weddle

Over 20+ years of experience as a Network Engineer and Voice/IP Telephony architect. Throughout my career I have focused on Network Design, Architecture, Implementation and detailed Troubleshooting of Voice and Data Network Infrastructure across multiple vendor technologies.Specialties and Skills: Asterisk IP PBXPorta One (SIP IP PBX, Least Cost Routing and Billing platform)• Routing Protocols – RIP, EIGRP, OSPF, BGP, HSRP, • LAN Switching – Layer 2, Layer 3, Spanning-Tree, VTP and Multilayer switching,• WAN technologies – MPLS, QoS, Frame-relay, PPP, Multilink, T1/T3/E1,GRE/IPSEC, VPN, VRF routing, L2TP, • Security technologies – PIX/ASA Firewalls, Access-lists, • Satelite communications - SCPC, ASYM, TDMA Voice- Voice over Frame Relay networks, Voice over ATM networks, Cisco Gatekeepers, Cisco gateways, Cisco Callmanager, Unity voice mail messaging system, Voice QOS, Cisco CallManager Express, Unity Express, Transcoding and conferencing, Music on Hold, Cisco IP-to-IP gateways, modem relay, modem pass through, fax relay, fax pass through, T.37 (store and forward fax, on-ramp/off-ramp fax), T.38 fax, IP phones, SIP, H323: H225, H245, MGCP with 3rd party call agents and Cisco Callmanager, MGCP fallback, SRST, CME, CUE, CCS, TCCS (Transparent Common Channel signaling)• Digital: ISDN PRI (QSIG, NFAS) R2, T1 CAS (FXS, FXO & E&M), and Analog: CAMA 911 trunk card, DID, FXS, FXO and E&M, Connection trunk and BAT phone configuration (known as plar).• Riverbed products, Sky X acceleratorsAsteriskPortaOne voip Billing platformCisco SIP Cube Border ElementSpecialties: Experienced Senior Voice EngVoice - all technologies• Routing Protocols – RIP, EIGRP, OSPF, BGP, HSRP, • LAN Switching – Layer 2, Layer3, Spanning-Tree, VTP and Multilayer switching,• WAN technologies – MPLS, QoS, Frame-relay, PPP, Multilink, T1/T3/E1,GRE/IPSEC, VPN, VRF routing, L2TP, • Security technologies – PIX/ASA Firewalls, Access-lists, • Satelite communications - SCPC, ASYM, TDMA , iDirect modems• Voice - CUCM, CUCCX, CUCCX Scripting, CUACA,CME, CUE, GK, Unity Connection, Auto Attendant Scripting, Transcoding, Conferencing, FAX, SBC, SIP, MGCP, H323, Cisco Emergency Responder, Microsoft Teams. • Riverbed products, Sky X accelerators

Sansonia Weddle's Current Company Details
Plains All American

Plains All American

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Principal Unified Collaboration Architect\VoIP Operations and Support Engineer\Network Engineer
Sugar Land, TX, US
Website:
plainsallamerican.com
Employees:
2509
Sansonia Weddle Work Experience Details
  • Plains All American
    Principal Unified Collaboration Architect\Voip Operations And Support Engineer\Network Engineer
    Plains All American
    Sugar Land, Tx, Us
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  • Plains All American
    Principal Unified Collaboration Architect\Voip Operations & Support Engineer\Network Engineer
    Plains All American Feb 2013 - Present
    Houston, Tx, Us
    Serve as Principal Voice and Unified Collaboration Architect for our unified communications infrastructure. Responsible for new offering technology to improvement our UC environment. My role as Primary Cisco voice and unified collaboration Infrastructure Architect. I am the primary UC Architect that Design, Implement, Maintain the Cisco Unified Collaboration Infrastructure at our redundant data centers, corporate Office and all 100+ remote locations. Also manage all VOIP implementations, recommend and implement all configuration changes and patching to keep the systems operating at optimal levels.Collaboration skills include advanced configuration and troubleshooting of the following systems: Cisco Communications Manager versions 8.x, 9.x, 10.x, 11.X, 12.X. Cisco Unity Connection 8.x,9.x,10.x, 11.X, CUCCX 8.x, 9.X, 11.X, Cisco Attendant Console Advance 8.X,10.X, 11.X. Jabber, Cisco Meraki, WebEx, Cisco ATA’s, MGCP and H323 Gateways, SRST, CUCME, Unity Express, SIP trunking and all Cisco SCCP and SIP phone models, SIP Polycom phones, MS Teams phones, Cisco MCS servers in a Virtualized environment.Manage vendors for all PSTN connections\circuits (ISDN PRI, analog FXO and SIP Trunks).I have Designed, Implemented and Maintained the following UC technologies:Cisco Unified CallmanagerCisco Unified Attendant ConsoleCisco Unity ExpressCisco Unity ConnectionCisco Unified Contact Center ExpressCisco Prime Collaboration License ManagerCisco Prime Collaboration DeploymentCisco Emergency ResponderAkkadian Provisioning ServerVyopta UC Monitoring SIP TrunksCisco SBCS/Cubes multi-site & HA redundancyMicrosoft Teams Voice Call RoutingE911 customized call Routing Microsoft Teams Voice Call routingUCCX ScriptingUnity Connection ScriptingUnity VM archiving for the legal departmentInfortel ISI CDRSupported Hardware:Cisco VG248Cisco VG320Cisco VG224Cisco 4300Cisco 4400Cisco 2900Cisco IP phones3rd party SIP phonesMicrosoft Teams PhonesCisco ATAs
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  • Speedcast (Formerly Harris Caprock Communications)
    Senior Ip Telephony Voice Engineer/ Architect
    Speedcast (Formerly Harris Caprock Communications) Jan 2012 - Jan 2013
    Houston, Texas, Us
    Implementing, Configuring and Designing and IP telephony call-routing in Mexico, Europe, Africa, middle east, Caribbean, south America and USADesigning , configuring and implementing voice infrastructure which included voice gateways, CUCMs, Unity Connection, SBC, PortaOne (Least Cost Routing Platform)Escalation point for out NOCSupport Sales and Account Managers regarding voice servicesWorking directly with customer and providing designs suitable for their company’s needConfiguration and support of AsteriskExperienced in the following voice protocols infrastructure: SIP, H323, SCCP,MGCP and all telephony connections
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  • Harris Corporation
    Senior Network & Voice Engineer
    Harris Corporation Sep 2010 - Jan 2012
    Melbourne, Florida, Us
    Configuring and troubleshooting  Linkstar and iDirect Satellite TDMA modems for terrestrial communicationsConfiguring and Implementing Cisco switches, 3700, 6500. 2900 to support  VLAN routing, spanning tree and VTP Designing, Configuring and Implementing Cisco 1700, 2800, 3800, 7200, VG224 routers, ATADesigning, Configuring and Implementing Cisco wireless networks utilizing 1310 and 1410 wireless brides and WAPsDesigning, Configuring and Implementing  satellite communication terrestrial networks across te globe to bring communication for voice and data to remote  locationsDesigning, Configuring and Implementing iDirect TDMA communication system to remote and offshore locations to support voice and data Designing, Configuring and implementing Linkstar TDMA communication system to remote and offshore locations to support voice and data Configuring, Designing and Implementing Asymmetrical and Symmetrical communication system  to remote and offshore locations to support voice and data
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  • Caprock Communications
    Senior Network & Voice Engineer
    Caprock Communications May 2008 - Sep 2010
    Houston, Texas, Us
    Designing, Configuring and implementing Cisco CME to customer terrestrial networks utilizing BGP and MLPS VRF routing to customer back officeConfiguring, Designing and Implementing VPN via ASA and PIX firewalls including GRE tunnels and NATDesigning configuring, Implementing Cisco WAAS and Steelhead Riverbed acceleration devices within terrestrial networksDesigning, Configuring and Implementing MPLS, MPLS traffic engineering, BGP, OSPF, EIGRP, GRE tunnels, Frame-Relay SCPC and Frame-Relay Asymmetrical circuitsDesigning, Configuring and Implementing  PRI  voice circuits, CAS voice circuits, IP-to-IP GW, H323, SIP, MGCP, FXS, FXO, E&M, E1 R2, Cisco Call manager and Unity.Engaging with our filed technicians via the telephone who go out in the field to installed the communication devices and verify both voice and data worksEngaging directly with our clients IT Staff or IT Managers to design and implement terrestrial network.Engaging with our NOC technicians to verify that there are no RF related issues after the remote location is commissioned with the Satellite providerConfiguring and implementing multiple customer data but keep them separate to avoid any security issues of each customer data while offshoreConfigure Backhaul T1 circuits between provider and clients corporate office.
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  • Cisco
    Cisco Tac Voice Team Lead & Assistant Manager
    Cisco Jul 2004 - Jul 2008
    San Jose, Ca, Us
    • Lead for the Multiservice team and have trained all of the engineers on the team a total of 15 including the engineers on AVVID IPT team • Sole escalation engineer for my team of 15 engineers and a global escalation team lead for the Multiservice Engineers in Budapest, Brazil, Australia and Mexico teams. • Facilitate conference calls and meeting place sessions with my engineers and their customers to promote faster resolution for the customer, if the engineer in technically inadequate in a specific technology or if the issue is too complex for the engineer to handle.• Designed a five week boot camp for my new hire class or any TAC engineer transitioning to the Multiservice Voice Team which covers Cisco supported technologies, IEEE and ITU standards. This is complete with lab configuration and troubleshooting tasks, effectively giving engineers the equivalent of 3 years’ knowledge in five weeks. • Assist manager in staffing and team responsibilities by maintaining a team that is on top of its technologies, case management and superior customer service. • Assist in managing the AVVID and Multi-service Voice Teams where I deal with employee performance, schedules, workflow, financial forecast and disciplinary actions as well. • Handled dissatisfied customers, which was stated in the survey at the end of each case closed or if they request to speak to the engineer’s direct manager. Most time ended up reopening the case and getting the customer a satisfactory workaround. . When the manager is out of the office on personal time or extended company projects I have full managerial responsibility as well as technical responsibility.Experience configuring and troubleshooting thousands of new installs, as well as partial or complete network failure situations.
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  • Cisco
    Sr. Network Engineer
    Cisco Nov 2000 - May 2008
    San Jose, Ca, Us
    • Training TAC engineers on IP Telephony and VOIP networks configuration and how to methodical troubleshoot VoIP related issues. • Assist Getronics Information and Communications Technology Organization (ICTO) Telecom Engineers in configuring and troubleshooting IPT issues on our global IPT network.
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  • Cisco
    Network Engineer/Multiservice Voice Team Lead/Assistant It Manager
    Cisco Mar 2000 - Mar 2002
    San Jose, Ca, Us
    Training TAC engineers on IP Telephony and VOIP networks configuration and how to methodical troubleshoot VoIP related issues. Lead for the Multiservice team and have trained all of the engineers on the team a total of 15 including the engineers on AVVID IPT team and others interesting in learning the Voice over IP technologies.Sole escalation engineer for my team of 15 engineers and a global escalation team lead for the Multiservice Engineers in Budapest, Brazil, Australia and Mexico teams. Facilitate conference calls and meeting place sessions with my engineers and their customers to promote faster resolution for the customer, if the engineer in technically inadequate in a specific technology or if the issue is too complex for the engineer to handle.Designed a five week boot camp for my new hire class or any TAC engineer transitioning to the Multiservice Voice Team which covers Cisco supported technologies, IEEE and ITU standards. This is complete with lab configuration and troubleshooting tasks, effectively giving engineers the equivalent of 3 years' knowledge in five weeks. Assist manager in staffing and team responsibilities by maintaining a team that is on top of its technologies, case management and superior customer service. Assist in managing the AVVID and Multi-service Voice Teams where I deal with employee performance, schedules, workflow, financial forecast and disciplinary actions as well. Handled dissatisfied customers, which was stated in the survey at the end of each case closed or if they request to speak to the engineer's direct manager. Most time ended up reopening the case and getting the customer a satisfactory workaround. . When the manager is out of the office on personal time or extended company projects I have full managerial responsibility as well as technical responsibility.
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  • Getronics
    Help Desk Technical Support Analyst
    Getronics Jan 2000 - Jan 2001
    Rotterdam, Zuid-Holland, Nl
    Troubleshot and configured thousands of WAN and LAN networks, such as Ethernet, fast Ethernet, gigabit Ethernet, T1/T3, Channellized and unchannelized T1/T3, DHCP, ISDN, ATM, Frame-Relay, Frame Relay Traffic shaping, IOS upgrades, PPP, Network Address Translation, Port Address Translation, Access Lists, HDLC, Remote Access and Backup Interfaces. Routing protocols include EIGRP (proprietary to Cisco routers) RIP (version 1 and version 2), OSPF a little BGP and OSPF.ADSL
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  • Getronics
    Adsl-Help Desk Technical Support Analyst
    Getronics Sep 1999 - Oct 2000
    Rotterdam, Zuid-Holland, Nl
    Senior technician and lead technician for Bell Atlantic High-Speed Solutions Center supporting Asymmetric Digital Subscriber Line (ADSL) Info Speed services for both Bridged Ethernet and Point- to -Point Protocol over Ethernet (PPPoE). Assisted customers with the installation of DSL connection software and configuration of Customer Premise Equipment (CPE) such as Network Interface Cards, corresponding drivers and software. Configured Internet and networking protocols, such as TCP/IP, NDIS, VPN and proprietary Ivasion/Winpoet and Macpoet tunneling software. Troubleshot installation, connectivity, routing and throughput issues. Coordinated with Broadband in the Central Office who check for synchronization between customer’s line and the Central Office and also check for user’s profile VPI/VCI and LAN bindings.
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  • Getronics
    Help Desk Technical Support Analyst
    Getronics Apr 1999 - Oct 1999
    Rotterdam, Zuid-Holland, Nl
    Assisted customer in the installation of Bell Atlantic analog Internet connection software and connectivity to the registration server for account registration. Troubleshot connectivity, routing, throughput, authentication and email issues. Was also responsible for browser installation and configurations to access the Internet.
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  • Bell Atlantic High
    Senior Technician And Lead Technician
    Bell Atlantic High Jan 1999 - Jan 2000
    Speed Solutions Center supporting Asymmetric Digital Subscriber Line (ADSL) Info Speed services for both Bridged Ethernet and Point- to -Point Protocol over Ethernet (PPPoE). Assisted customers with the installation of DSL connection software and configuration of Customer Premise Equipment (CPE) such as Network Interface Cards, corresponding drivers and software. Configured Internet and networking protocols, such as TCP/IP, NDIS, VPN and proprietary Ivasion/Winpoet and Macpoet tunneling software. Troubleshot installation, connectivity, routing and throughput issues. Coordinated with Broadband in the Central Office who check for synchronization between customer's line and the Central Office and also check for user's profile VPI/VCI and LAN bindings. Operating Systems: Windows 95/98. NT 4.0 (service pack 3,4,5&6), XP, Vista, Window 2000 Professional and Macintosh 8.5-9.0 (TCP/IP version 2.0.1-2.0. Tracking software Vantive System Database and Oasis Database

Sansonia Weddle Skills

Ospf Wan Bgp Routing Voip Network Design Routers Cisco Call Manager Qos Vpn Troubleshooting Frame Relay Sip Network Engineering Telephony Lan Switching Vlan Network Architecture Isdn H.323 Unified Communications Ccvp Mgcp Vrf Gatekeeper Team Leadership Asterisk Mpls Vpn Sip Trunking Cisco Ucs Video Conferencing Team Building Audio Conferencing Sccp Cross Functional Team Leadership Vmware Server Unity Connection Telecommunications Engineering H323 Cucm H323 Gatekeepers Telephony Signaling Cme Voice Over Ip Design Fax Over Ip R2 Signaling Cue Voice Netw Ipcc Express Integrated Circuit Design

Sansonia Weddle Education Details

  • Houston Community College
    Houston Community College
  • Houston Community College
    Houston Community College
    Pre-Nursing

Frequently Asked Questions about Sansonia Weddle

What company does Sansonia Weddle work for?

Sansonia Weddle works for Plains All American

What is Sansonia Weddle's role at the current company?

Sansonia Weddle's current role is Principal Unified Collaboration Architect\VoIP Operations and Support Engineer\Network Engineer.

What is Sansonia Weddle's email address?

Sansonia Weddle's email address is ci****@****ink.net

What is Sansonia Weddle's direct phone number?

Sansonia Weddle's direct phone number is +128145*****

What schools did Sansonia Weddle attend?

Sansonia Weddle attended Houston Community College, Houston Community College.

What skills is Sansonia Weddle known for?

Sansonia Weddle has skills like Ospf, Wan, Bgp, Routing, Voip, Network Design, Routers, Cisco Call Manager, Qos, Vpn, Troubleshooting, Frame Relay.

Who are Sansonia Weddle's colleagues?

Sansonia Weddle's colleagues are Jesse Lockert, Amanda Herd, Beverly Modique, Dwayne Gallentine, Aubrey Ferguson, Bill Bolton, Gabriel Rodriguez.

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