Swee Boon Lim Email & Phone Number

- Managed MM different Infra/ Apps projects simultaneously- Set team goals to align with overall business goals and guide team effectively to achieve the goals- Responsibilities included program/project management, business analysis, project scoping, building prototypes, documenting risks, hiring and training resources and interfacing with senior management.- Oversee and lead different regional project teams to deliver successful setup of business critical enterprise IT systems for… Show more - Managed MM different Infra/ Apps projects simultaneously- Set team goals to align with overall business goals and guide team effectively to achieve the goals- Responsibilities included program/project management, business analysis, project scoping, building prototypes, documenting risks, hiring and training resources and interfacing with senior management.- Oversee and lead different regional project teams to deliver successful setup of business critical enterprise IT systems for new IKEA Stores, Shopping Centres and new offices across the region.- Implemented major infrastructure and business critical IT systems- Developed and monitor project budget requirements; reviewed billing, contracts and responsible for full procurement process (RFI, RFP, Vendor conference, VSC presentations) - Overseeing construction of datacentres in the region - Provide high level reports to Senior Management on the status of the all IT projects- Participated in PMO activities, including demand and project portfolio management, facilitated prioritization workshops and communicated with senior management and stake holders. Developed in-house project management training program for IT; furthered knowledge/skills to perform duties- Was nominated by fellow co workers as a candidate for 'Togetherness' in 2016- Was awarded 'Outstanding' Staff in 2017 for outstanding performance Show less

Singapore

o Main Job Scope : • Source and compile RFP and RFQ for new business case• Prepare and present vendor evaluations report based on their proposal and solution.• Prepare project planning and business case. Create proper project documentations like cost-benefit analysis, ROI assessments, work plans, schedules, project estimates/budget, resource plans and status reports and ensure they are updated and maintained accordingly to company PMO standard.• Advise business users on… Show more o Main Job Scope : • Source and compile RFP and RFQ for new business case• Prepare and present vendor evaluations report based on their proposal and solution.• Prepare project planning and business case. Create proper project documentations like cost-benefit analysis, ROI assessments, work plans, schedules, project estimates/budget, resource plans and status reports and ensure they are updated and maintained accordingly to company PMO standard.• Advise business users on technical feasibilities and propose processes to serve their needs.• Business requirements gathering incl. integration, interfaces and mapping to technical requirements• Source, plan, schedule and executing all stages of enterprise software, hardware and system implementations. • Identify and take necessary actions to address different implications like potential “bottle necks” for each project phase to ensure projects achieve expected scope, time line and remain within budgets.• Present and update different project status to project steering group, senior management and different levels of stakeholders• Manage and ensure proper information flow between different levels of stakeholders. At the same time, manage and handle different ideas and conflicts between them and maintain a good relationship with them.• Interpret technical terms used by different country vendors and explain to non-technical users in “layman” terms.• Assist and provide technical advice to technical teams• Manage change management and conduct system testing accordingly to agreed business requirements• Ensure any new front end solutions must be able to support Omni Channel (e.g customer should access and buy from company anywhere and anytime as long there is internet)o Other Job Scope : Lead team of 3 members to provide 2nd level support for backend servers and office staff between Malaysia and Singapore. System administration for Windows, Linux Servers and Oracle Database Administrator. Show less

Singapore

o Main Job Scope : • Outsourced to Starhub as their Resident Desktop support engineer. To provide desktop support to their end users and rectified their problems within the SLA (Service Level Agreement) time.o Other Job Scope :• To assist on Helpdesk personnel on attending to phone calls and emails and resolve the problems remotely if possible during peak period. • Ensure user systems are up to date with Windows properly patch up• Perform after office hour standby duties

Singapore

o Main Job Scope :  Outsourced to NIE as their Resident Engineer. To provide support to their printers and provide helpdesk support to end users (staff and students), also to establish good relationship with them.o Other Job Scope :  Develop applications for their internal operations. Provide support to their 2nd level engineers. Maintenance of their ghost server. Maintenance of their PC labs

Bachelor'S Degree, It

Diploma, It