I am an IT professional with 30 years experience as a Business Analyst, Software Developer and Systems Analyst. Some of my greatest strengths include building relationships, organization, attention to details and analysis. Experienced Business Analyst with in-depth experience in software development. Maintains BA and PM experience in wholesale/retail industries, utilizing excellent analytical, problem-solving, and communication skills. Demonstrates relationship-building skills resulting in high-quality applications and business processes.Improved staff acceptance to new system by facilitating training sessions, customizing training documentation, and training multiple groups. Adhered to legal standards and enhanced customer benefits by overhauling system for UK POS to update for accuracy. Helped create new input screens, function, and data flow from tax department to POS at the store. Collaborated with Tax department to create screens. Worked with IT Developer to code screens and test for functionality. Included requirements by working with Business, IT, and UAT prior to implementation. Core SkillsIT Business Analysis | Process Improvement | Organized & Analytical | Team Building & Motivation | Problem-Solving | Project Management | Training | CommunicationTechnical SkillsMS Office (Outlook, Word, Excel, Access, MS Project, MS Project Server, Visio, PowerPoint), SnagIt, JIRA, Team Foundation Server (TFS)