Melanie Sweeney Email & Phone Number

Denton, Tx

Oversaw business requirements and processes including needs analysis, configuration, testing, installation and support for both large and small projects in the retail area. Served as liaison between business community and IT group. Managed training and communication for both business and IT users.• Implemented the deals and promotions module of the Oracle Customer Engagement system with Oracle Xstore POS using As-Is To-Be analysis, configuration, and UAT. Created specialized training documents and trained the Merchandising, Hyper Care, and Technical Support teams.• Elicited requirements by collaborating with subject matter experts and developers to deliver critical functionality aligning the client’s needs.• Authored high-quality design documents for the purpose of system development and testing.• Designed user interface screens to optimize usability and prioritize product change requests.• Led design meetings, ensuring the team stays effective and efficient in meeting requirements.• Organized, participated, and oversaw application unit testing and application walkthroughs.• Championed the development of more effective processes for the IT BA team.• Interfaced directly with various business units to coordinate the release of system enhancements and provide content for product documentation, including product specs and user guides.• Managed high profile POS projects to handle MSR/EMV payments, Canada regulations, Puerto Rico Tax regulations, interface with the U.S. government’s E-Verify system.• Consulted on the standards committee and created documents used in the SDLC environment.• Served as Project Manager on many projects, as Business Analyst on many projects and performed both sets of duties together when required.

Denton, Tx

• Led the initiative for applications in the U.S., Canada, Puerto Rico, UK, and Germany Point of Sale systems including regulatory changes, taxes, business enhancements, pricing, translation for German POS, shelf labels, Puerto Rico Lotto, customer loyalty• Fixed VAT to work properly in UK• Converted U.S. Assisted Replenishment System to work in UK

Fleming Companies, Inc.

• Managed multiple projects as a software developer for the retail portion of this wholesale company. • Developed application software specifically targeted to retail outlets with emphasis on retail pricing strategy, cost analysis, deal and promotion opportunities, electronic data exchange and product shelf label order management.• Served as Team Lead for research and analytical activities to develop interfaces between retail-oriented application software and third-party vendor software in support of enterprise system initiatives. • Created conceptual design model complete with functional design, technical specifications and integration documents.• Managed development projects while conducting requirements gathering meetings for system design, wrote program specifications and screen designs, created test plans for retail store application. • Reviewed and tested code; provided support and training, and created a training manual.• Implemented and installed third-party communications software (NCR VFTS) in nine distribution centers in the U.S. Provided interface requirements for communication system and legacy system. • Devised a training plan for the new system. Created the documentation manual and led the training for associates on how to use the software. Provided testing, maintenance, and support of the product.• Designed and developed application software interfacing to retail Point of Sale systems. Provided maintenance and support during implementation and installation of software updates.• Gained expert-level skills in third-party communication software; applying patches, providing support in multiple locations throughout the United States.• Streamlined documentation methods for multiple Point of Sale systems for company-wide use.