Dulce Lluvia Rahimi Email & Phone Number

San Antonio, Texas, United States

Responsible for supervising the daily workflow of a Fraud operational team in coordination with the Fraud function ensuring the best-in-class customer care focused on building and retaining valuable client relationships in conjunction with protecting our clients from fraud risk. Develops leadership skill sets within the team, ultimately providing for growth opportunities through guidance and mentorship in conjunction with succession planning.Evaluates team performance and makes recommendations for staffing, pay increases, promotions, terminations, staffing, etc. Creates and executes realistic action steps and timelines for the team with a strict attention to details and performance. Drives organizational change through innovation and process improvement, eliminating friction points for team. Achieve excellence with team performance as related to high quality and high-volume productivityRecruit, hire and build a team of highly productive candidates through coaching, collaboration, and motivation of the staff.

San Antonio, Texas

San Antonio, Texas Area

The Bilingual Inbound Sales Agent is a consultative professional sales position within Charter Communication's Telesales team. Individuals in this position are responsible for residential cable, internet and home phone. This professional is responsible for learning a customer’s household needs and making recommendations while maximizing revenue for Charter Communications. This position is required to sell, transfer, provide information, and offer assistance on all aspects of cable services to potential and current Spanish customers by telephone. Persuasively present products and services to meet customer needs, address and overcome objection and close sales.

San Antonio, Texas

Customer Service- Providing a superior level of customer service to Planet Fitness members, prospective members and guests.Handle all front desk related activities.Facilitate needed updates to member’s accounts.Close shift for that business day and create a bank deposit for next day.

Bachelor Of Business Administration - Bba

Associate Of Science (A.S.), Pre-Nursing Studies, Sophomore

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies