Sabrina Welker Email & Phone Number

Raleigh, North Carolina, United States

Correspondence with customers regarding registration issues, via email and lettered mail clearly explaining AKC policies and rules.

Raleigh, North Carolina, United States

Respond to calls in call center environment.Assist customers by evaluating, researching issues as needed. Problem-solving independently to resolve issues on demand.Collaborate with team members as needed within DNA department on issues regarding DNA parental analysis

Raleigh-Durham, North Carolina Area

Setting product display utilizing critical thinking with quality and quantity of product availability with high attention to detail.Maintain high attention to detail for food safety throughout the entire store.

Raleigh-Durham, North Carolina Area

Maintain attention to detail in daily data entry of secure information from source documents to computer database.Managed financial transactions from customers while protecting their private data (PII) through secure transfers and communication.Assume ownership of customer transaction errors, researching and rectifying in a timely manner to the customers satisfaction, resulting in positive view of the organization.

Raleigh-Durham, North Carolina Area

High attention to detail data entry into proprietary database in line with rules and regulations.Investigate and resolve customer issues with titles in line with regulations as set by the board.Mentor exhibitors in sporting events and represent the AKC nationally at shows.Train new department employees.

Holly Springs Nc / Fuquay Varina Nc

Substitute teacher for elementary and middle schools, grades K - 8th.Information Technology, Spanish and Mathematics

Fuquay-Varina, North Carolina, United States

Collaborate with team members on student evaluations. Manage communication that included translating documents from English to Spanish for bilingual students.Assist with classroom lesson plan material in line with curriculum

Rochester, New York

Analysis of network with local exchange carriers (LEC) in optimizing circuit installation for customers and document analog circuits.Data entry circuit data into mainframe system for tracking.

Rochester, N.Y.

September 1998- May 2000 - Inacom Information SystemsClient Service Coordinator Coordinator and mediator between engineers, customers and sales team.Schedule customer installs and coordinate with sales delivery.Liaison with high attention to detail between sales team and accounting department.Assist management in coordinating and supervising service team as needed.Assisted HR regarding benefits and payroll for engineers.June 1997 – September 1997 - onsite at Frontier CommunicationsField Service TechnicianInacom service team member onsite at Frontier Communications. Process new customer installations, add software programs, work with peripheral device connections and assist in supporting internal IT organization.September 1997 – September 1998 - onsite at Frontier Communications First Level Customer Call Center. Resolve customer's (internal employees) technical situations, email, mainframe, LAN / WAN connectivity (hardware & software) and escalate to second level or appropriate department when required.

Bachelor'S Degree, Psychology

Activities and Societies: WINGS

Aos - Information Technology, Computer/Information Technology Administration And Management