 Addressed and resolved customer complaints and issues to improve satisfaction. Recorded customer information in the database. Developed succession plans and product promotion advertisement. Assessed client needs and developed plans to adequately address current and future objectives. Identified opportunities to cross or up-sell and communicated customer needs to appropriate team. Followed programs closely to assess effectiveness and make proactive changes to meet changing demands. Built relationships with customers and community to establish long-term business growth.

 Handle new enquiries and convert to order Preparing Quotations Co-Ordination with Vendors, sites and clients. Salary process and bills management Outstanding follow ups and recovery

 Worked with Emirates Airlines as customer Service Assistant. Check ins, guide customer entry to boarding, immigration clearance, etc. Preflight,: weather report, Manifest passenger list for upcoming flight. Escorting un accompanied minor. Answered questions and addressed, resolved or escalated issues to Seniors to satisfy Passengers