Swetalina Nayak Email & Phone Number

Melbourne, Victoria, Australia

• Manage claim settlement and payment processes in the Salesforce app called Claim Vantage, integrated with the policy administrative system. • Perform requirement analysis and contribute to the technical design phase. • Develop both out-of-the-box solutions and custom developments to meet specific business requirements. • Implement custom development solutions using Apex classes, triggers, flows, and Lightning Web Components (LWC). • Collaborate on proof-of-concept (POC) projects and create mock-ups to facilitate project elaboration and stakeholder understanding. • Provide accurate estimates for user stories and contribute to project planning activities. • Design comprehensive test scenarios and develop unit testing plans to ensure the quality and reliability of implemented solutions. • Utilize REST API for seamless integration with external systems. • Lead the migration process from Salesforce Classic to Lightning, ensuring a smooth transition and improved user experience.Salesforce Expertise: • Apex triggers • Lightning components (Aura and LWC) • Role hierarchy & profile settings • Custom objects & standard objects • Validation rules & formula fields • Process Builder, flows, field updates, email alerts

Client - Real Insurance Key Responsibilities • Developed Lightning Web Component framework to create web applications that run anywhere. • Used Standard and Custom controllers of Visualforce in the development of custom Salesforce pages. • Responsible for defining lookup and master-detail relationships on the objects and created multiple junction objects to establish connectivity among objects. • Created various Reports and dashboards. • Responsible for customizing page layouts for Opportunities, Contacts, and Accounts depending upon user profiles and created permission sets where necessary. • Developed custom Workflows and Assignment Rules using web-to-case forms, email-to-case, assignment rules, automation and queues, auto-response rules, escalation rules, chatter groups, person accounts, cases and solutions.Achievements • Successfully migrated the whole platform from classic to Lightning.

Client - UnicefKey Responsibilities • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, components that were required to create and store data. • Used Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects. • Responsible for SFDC application setup and customisation to match the requirements. • Was responsible for Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup. • Was responsible for implementing all Salesforce features like Apex Triggers, classes and Test Classes. • Developed solutions in Apex and REST API Web ServicesAchievements • End to end Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatics on Demand.

KEY RESPONSIBILITIES • Developed application using modern Java technology to manage the traditional data centre DNS/DHCP.