▪iDrac /ILO Konfigurationen▪ Regelmäßig DC besuchen , um Hardware zum überprüfen▪ Festplatten austausch, netzwerk Verkabelung▪ Linux Disk/ Space Management▪ Static Routes erstellen mit Yast▪ Cyrus Mailbox konfigurationen▪ SSL Certificate konfigurationen▪ Exchange Servers 2013, 2016▪ Ensilo Enterprise Security für Desktops, Laptops▪ Mailbox erstellen, Konfigurationen, Recovery im ECP oder Powershell▪ Host erstellen, Konfiguration oder löschen in Nagios▪ Printers konfigurieren auf Print Servers▪ Iron Port Spam Mail gateway für whitelisten oder Blacksliten der Domänen▪ VMware Airwatch Enterprise Mobility Management▪ Active Directory Konfigurationen▪ OTRS Ticketing System▪ Mac und Windows Client unterstützen▪ Symprex Signature Server Management▪ Wotan Überwachung▪ VPN Client Certificate auf Fortinet Gateway▪ Täglich überprüfen die HP 3PAR Komponenten▪ Ensilo für Blacklisten oder Whitelisten Der Client Machinen

Managing scheduling through Control –MExperience on Unix, Solaris and other flavoursHandling 30,000 unix, windows client and server.Taking care of build related tasksTroubleshooting failed clients and Preparation of RCA’s Coordinating with Onsite team to insert Tapes in to the TLU’sPerform Restore in Networker, Avamar & Backup ExecTroubleshoot Tape Drive and Library issues Remotely (Quantum i500)Handling all the incidents and tasks in accordance with ITILExperience on Emc Modules for Oracle, Sap, Sql.EMC Clariion,VNX,IBM XIV and DS Series ManagementLUN Management, Configuring RAID groups, Storage groups,MetaLuns.Installation of HBAs in Hosts (Emulex, QLogic)Zoning of Brocade Switches 4100, 3850 SilkwormTheoretical knowledge of EMC VMAX ArchitectureSAN Switch Firmware aktualisieren.Capacity Planning for SAN EnvironmentSoftzoning and Hardzoning in Brocade SwitchesUnderstanding of FCIP,FC,IFCP and FCOE ProtocolQuarterly testing of SAN EnvironmentConfiguration of VLAN, Inter VLAN Routing,Trunking,STP Configuring ACL and Port SecurityConfiguration Routing Protocols with OSPF and EIGRPConfiguring NATStatic Routes and Subnets with IP assignationUnderstanding of AWS (EC2,ELB,S3,VPC)Server and Backup Server Sizing

Professional Experience of 3yrs26.12.2011 – Present Specialist HCL Technologies Ltd., Noida, INDIAMonitored and Level 2 Support for Production and Data Back-upsConfiguring File system & Application Servers and Storage nodesExperience on Windows 2003,2008 & 2010, MAC OS & UNIXTroubleshooting failed clients and Preparation of RCA’s Installation and Upgradation of Storage nodes, Server & ClientChargeback Reports and helping Billing TeamPrepared Presentations for Upperline Management for Account Status, Escalation, High and Critical Severity TicketsGeneral Microsoft Dynamic CRM Administration.Ticket Creation, Routing, Resolving in CRMUpdating CRM DB for new AccountsManaging and Reporting monthly Incidents and analyse the Health of the Environmentbased on the analysis of CRM.Labeling & Mounting Volume & Verifying the sameVendor Management to Offsite or Recall Tapes to Data CenterCoordinating with Onsite team to insert Tapes in to the TLU’sPerform Restore in Networker, Avamar & Backup ExecTroubleshoot Tape Drive and Library issues Remotely (Quantum i500)Create and Configure DPA ReportsHandle the Change Management Tickets raised for Configuration Changes, Frequent Failures, Server Issues and Clients Up-gradationClient briefing (Daily basis)VMware ConfigurationConfiguring vSphere client, Configuring ESXi HostsDistributed Switch Configuration and iSCSI Storage ConfigurationManaging Datastores (VMFS & NFS)Migration of VMs with vMotion and Configuring VMsMonitoring VMs and Configuration of Reports and AlarmsUsing HA and Update Manager in vSphereEMC Networker and Modules Ver. 7.6, 8.x,2.4 & 3.0▪ EMC Avamar Ver. 6.0.2▪ Symantec Backup Exec Ver. 2010▪ Data Domain Ver. 5.4.0▪ Networking (Routing & Switching)▪ SAN , Fabric and Brocade Switches▪ EMC VNX, VMAX,CLARIION▪ IBM XIV, DS SERIES

Quality controlDesigning and Implementing Backup Solution Evaluation of Risk Meeting SLA’sDeployment of application