Swetha Barla Email & Phone Number

Milton Keynes, Gb

Milton Keynes, Gb

London, England, United Kingdom

England, United Kingdom

SBHL is a leading provider of the UK Government’s provision of temporary accommodation for those seeking asylum in the UK.• Working in partnership with central and local government, community groups, voluntary organizations and charities that operate across communities• To provision of temporary accommodation, facilities management for asylum seekers• We ensure each guest is welcomed, supported and serviced in a way that connects them with communities, is sensitive to their culture and delivers an experience that is both compassionate and caring• We are responsible to make sure that the guests are treated with dignity, with every effort made to support their needs and those of the communities in which they live.

India

Software Engineer - HSBC Software Development India, Pvt. Ltd.Experienced Application Architecture with deployment and management of apps running on Kubernetes, AWS.• Managing code using GIT and deploy using Kubernetes.• Incident management using service now by responding to resolve incidents on performance issues, system failures etc also conducting root cause analysis to prevent the issues.• Primary responsibility to build and deployment of java-based applications on multiple environments like UAT, QA, Prepod and production.• Experience in handling CI/CD pipelines using GIT, Jenkins, Maven, Docker, K8S, AWS and automated deployment.• Expertise on operating cloud services such as EC2, S3, SNS, ELB, Auto-scaling, EBS, RDS, VPC, Security groups, Elastic IP, RDS, CloudWatch.• Worked on spring cloud /Microservices project code review and debugging.• Production environment support activities which include major release or emergency hot fix deployments scheduling and coordinating with clients for operation jobs and other communication• Created Docker file, build docker file, and deployment. Docker container to create various environment to deploy the application. • Creating and maintaining the development and release branches on GIT.• Analyze, revised and finalize the specification for tools build and deployment automation. • Knowledge sharing and documenting the latest trends, technologies in DevOps for better efficiency of software delivery process.

Hyderabad, Telangana, India

Global Service Desk Analyst for all HSBC supported regions- Through the management of KPI's and SLA's, Service Desk is surpassing target levels of performance and quality. Lead, encourage, and direct all Service Desk staff members.- Manage ticket escalations and complaints with partners and outside vendors both in a reactive and proactive manner - Documented solutions and best practices, enriching the knowledge base for enhanced team productivity.- Control the internal IT infrastructure -Auditing tickets and communications (phone calls, emails) to ensure competence- Achieve successful application of the internal change management policy and processes. proactively point up areas for improvement and collaborate with appropriate peers to put them into practice.- Make sure skill levels are maintained and that essential sections are enabled and also working on projects and additional tasks as specified by the operations head- Ensuring the delivery of IT services across numerous sites through on-site and remote IT support.- To develop training materials that cover the topics and skills required for the job role.- Ensuring the delivery of IT services across numerous sites through on-site and remote IT support.- The escalation of incidents, skill development, and staff performance management.- Development and maintenance of documentation, procedures, and policies for IT services.- Participation in and delivery of IT projects, from enterprise-wide initiatives to IT service planning.- Windows Server management (Active Directory, Group Policy, File and Storage Services).- Software asset management and deployment using Service now- Office 365 management (Exchange, Sharepoint, Teams, Zoom).- Maintenance of licences and administration of cloud services - Monitoring OS upgrades and maintaining IT desktop hardware refresh policies.- Documentation, IT staff training, and new hire orientations.

Hyderabad Area, India

> Assist with day to day operations of the HR functions with in Deloitte> Provide compensation documents to Sr. Human Resources executives> Compile and update employee compensation and benefits records across US and USI.> Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)> Coordinate HR projects (meetings, training, surveys etc) and take minutes> Deal with employee requests regarding human resources issues, rules, and regulations> Analyzing the data for benefits across US-Indian by providing relevant data (absences, bonus, leaves, etc)> Communicate with public services when necessary> Properly handle complaints and grievance proceduresConduct initial orientation to newly hired employeesAssist our recruiters to source candidates and update our database

Hyderabad Area, India

Ananya Centre for Special Children was started by PRAVARA Educational Trust in April 2008. Ananya is a Learning Centre for Children with Special Needs especially children on Autism Spectrum Disorder (ASD). It is a non-profit organisation which provides services to people who cannot afford special education for their children.> Provides a safe learning environment for all the children.> Facilitates learning by creating an individualised education plan (IEP) for each of its students.> Children get the attention they need either in 1:1 sessions or in small group sessions.> Children get to learn the 'Visual' way.> A lot of work is done on improving language, comprehension behaviour and social skills.> he Extra Lesson™ Therapy is done to help children with learning and behavioral difficulties on a > 1:1 basis with a professionally trained Extra Lesson™ Practitioner.> iLs programs (Integrated Listening System) is done to help children with attention and auditory processing difficulties.

Master'S Degree, Computer Science, Distinction

Master Of Technology - Mtech, Computer Science, A

Activities and Societies: The first thing I did in M.Tech was that I avoided mistakes I did in B.Tech. I read the tough subjects.

Bachelor’S Degree, Information Technology, A

Activities and Societies: Team activities, Young innovations, College Level competitions, Presentations etcSkills that I have developed.

Schooling, A

Activities and Societies: Active Promotions

Master Of Business Administration - Mba, Management Information Systems, General